back Back

Hume Bank transforms customer onboarding with Q2’s loan origination platform

By Leandra Monteiro

February 23, 2023

  • Australia
  • Community Banking
  • Credit Score

Hume BankQ2 Holdings, Inc, a provider of digital transformation solutions for banking and lending, announced that Hume Bank, an AU$1.7B community bank based in Albury, has selected Q2 to transform and streamline its customer origination processes for loan and deposit products.

Hume Bank, CEO, Stephen Capello said, “As a customer-owned bank, we play an important role in ensuring our customers and community get access to the right banking products. With over 55,000 customers, we’re always looking for ways to meet and exceed their needs, and we look forward to launching a faster, easier and more innovative onboarding process. Drawing upon Q2’s innovative technology stack, we’ll reduce the wait time for loan decisioning and account initiation to ultimately deliver a better user experience and bring value to our community.”

“Our Q2 investment is part of a bank-wide transformation program focussed on modernising our bank to ensure we can deliver on the changing needs of our customers and community.”

Q2 will consolidate and unify Hume Bank’s digital channels and multiple product offerings under a single, configurable and adaptable lending platform. The upgrade will enhance the user experience, enable STP (straight-through processing) to automate data sharing and reduce repetitive, menial tasks.

Ali Khan, Managing Director, Q2 APAC said, “We look forward to furthering Hume Bank’s commitment to digital transformation. Today’s consumers have high expectations for banks to quickly adapt to emerging technologies that enable fast, safe digital transactions. By harnessing the power of smart, fully integrated digital solutions, Hume Bank will continue providing high value to all its customers.”

Previous Article

February 23, 2023 announces open banking partnership with Solaris

Read More
Next Article

February 23, 2023

Tudi taps ThetaRay to monitor domestic payments in Mexico

Read More

IBSi Daily News Analysis

South East Asia

February 28, 2024


FinTech penetration in Southeast Asia will double by 2027, research reveals

Read More

IBSi FinTech Journal

  • Most trusted FinTech journal since 1991
  • Digital monthly issue
  • 60+ pages of research, analysis, interviews, opinions, and rankings
  • Global coverage
Subscribe Now

Other Related News


Experian credit reports to include Apple Pay Later loan information

Read More

February 29, 2024

Barclays to sell $1.1b worth US credit card debt to Blackstone

Read More

February 29, 2024

5 FinTech platforms offering SME Loans in Australia

Read More

Related Reports

Sales League Table Report 2023
Know More
Global Digital Banking Vendor & Landscape Report Q4 2023
Know More
Wealth Management & Private Banking Systems Report Q4 2023
Know More
IBSi Spectrum Report: Supply Chain Finance Platforms Q4 2023
Know More
Treasury & Capital Markets Systems Report Q4 2023
Know More

IBSi Sales League Table

The industry acknowledged barometer of global banking technology vendor performance!
Get your copy now!
Get your copy now! IBSi Sales League Table 2023