back Back

HSBC Hong Kong introduces new integrated account

By Edil Corneille

September 18, 2020

  • Asia
  • HSBC
Share

HSBC, Hong Kong, HSBC One, Hongkong and Shanghai Banking CorporationHSBC is introducing HSBC One, a new integrated account which combines no-fee basic banking services with a comprehensive suite of solutions for serving different aspects of customers’ banking needs such as everyday banking, travel and international, investment, protection, card and lending, payroll and MPF.

Greg Hingston, Regional Head of Wealth and Personal Banking, Asia-Pacific and Head of Wealth and Personal Banking, Hong Kong, HSBC said, “HSBC One marks a positive step forward in personal banking services as we liberalise more and better banking solutions for our customers. HSBC One, a new proposition replacing HSBC Advance, is going to be the single integrated account with the best services and solutions for all our non-Premier and Jade customers.”

“Our mission is to make HSBC the one and only bank our customers need to support all their financial needs at different stages of life. The design of HSBC One aligns with our customer centric philosophy, where we endeavour to improve our services to meet the most pertinent needs of customers and address pain points in their service journey, especially among our younger customers,” he added.

The bank asked the younger generation to help design HSBC One which will be launched officially on October 27. As part of the launch of the account, HSBC Multi-currency Mastercard Debit Card will make shopping and travel easier and more cost-effective. In addition to a cash rebate on all spending, cardholders get the convenience of access to a maximum of 12 currencies, arranging pre-exchange foreign currencies at customers’ preferred rates, spending with zero foreign currency transaction fees or annual fees, and withdrawing cash free of charge from the global HSBC ATM network.

The new ‘Wealth Booster’ of the account is a platform with financial tips, tools and product solutions for investors at all levels. Customers can get support from the new ‘Wealth Coach’ service through ‘Live Chat’ on the bank’s website, ‘Chat with us’ in the mobile app, and 1-on-1 coaching in the branch or via video conference.

Brian Hui, Head of Customer Propositions and Marketing, Wealth and Personal Banking, Hong Kong, HSBC, said, “Based on the latest HSBC FinFit survey, many of these younger customers are struggling to start their wealth management journey, but only 56 per cent are confident in their ability to choose appropriate investment products. HSBC One will help them enhance their financial wellbeing while achieving their other personal ambitions.”

The bank has apprised that there will be continuous upgrades including additional digital journeys in the HSBC HK Mobile Banking App, which has recently been re-launched with a more user-friendly interface. In the near term, the mobile app will support investment account opening and additional account opening.

ALSO, READ: 8 virtual banks of Hong Kong peaking citizens’ interest

Previous Article

September 18, 2020

Deutsche Börse acquires majority stake in Quantitative Brokers

Read More
Next Article

September 18, 2020

National Bank of Kuwait – NBK-Egypt launches the Meeza card

Read More






IBSi Daily News Analysis

cybersecurity,

June 20, 2024

Asia

Why predictive AI is a critical necessity in the field of cybersecurity

Read More

IBSi FinTech Journal

  • Most trusted FinTech journal since 1991
  • Digital monthly issue
  • 60+ pages of research, analysis, interviews, opinions, and rankings
  • Global coverage
Subscribe Now

Other Related News

June 20, 2024

4 Open Banking platforms shaping the future of financial data in the US

Read More

June 20, 2024

Natwest snaps up Sainsbury’s banking business in £2.5b deal

Read More

June 20, 2024

GSB partners with cash deposit platform Flagstone International

Read More

Related Reports

Sales League Table Report 2024
Know More
Global Digital Banking Vendor & Landscape Report Q1 2024
Global Digital Banking Vendor & Landscape Report Q1 2024
Know More
Wealth Management & Private Banking Systems Report Q1 2024
Wealth Management & Private Banking Systems Report Q1 2024
Know More
IBSi Spectrum Report: Supply Chain Finance Platforms Q4 2023
Know More
Treasury & Capital Markets Systems Report Q1 2024
Know More

IBSi Sales League Table

The industry acknowledged barometer of global banking technology vendor performance!
Get your copy now!
close-link
Get your copy now! IBSi Sales League Table 2023