HC3 & Apiture to boost Digital Banking through Digital Statements

By Gloria Mathias

HC3, a data-driven statement provider, has announced a partnership with Apiture, a provider of digital banking solutions, to deliver digital statements seamlessly through the Apiture Digital Banking Platform.

The partnership enables Apiture Bank and credit union clients to provide their account holders with secure, immediate access to statements powered by HC3 directly from online and mobile banking channels.

Apiture clients choosing HC3 can drive engagement and boost satisfaction by enabling personalised and mobile-friendly statements on demand compared to paper statements that are susceptible to interception or loss during mailing. HC3’s enhanced back-office administrative interface, HC3 Connect, allows financial institutions to manage system configurations for customer service, research customer accounts and documents, review document production jobs, review audit logs, and access various reports on customer usage.

The importance of digital statements cannot be overstated in today’s digital-first customer journey. According to research completed by BAI, consumer use of digital banking channels, including mobile and online, is projected to increase to 65% in 2026, while human-based channels are expected to decline.

“We view HC3’s mobile-friendly statements as an ideal choice for our clients as they strive to meet account holders’ digital-first expectations,” said Chris Cox, Chief Operating Officer at Apiture. “Partnering with HC3 as our preferred statement provider reinforces our mission to help banks and credit unions provide an intuitive, end-to-end digital user experience.”

“More banks and credit unions are building their technology stacks around digital banking decisions,” said Griffin McGahey, President at HC3. “By including premium communications like statements into the workflow early, institutions can deliver more seamless solutions that make a stronger impact. This partnership reflects our shared vision to empower banks and credit unions to elevate their digital capabilities for their account holders.”