Hands in & inia team up to boost digital payments in hospitality sector

By Gloria Mathias

Hands In, a payments solution provider, has announced its strategic partnership with inai, the APAC regional payment specialist.

This collaboration aims to accelerate growth in the travel, leisure, and hospitality sector, offering innovative payment solutions to European clients and expanding into the Asia-Pacific, Australian, and China (APAC) markets.

The partnership especially benefits travel, leisure, and hospitality merchants, as group payments frequently encounter increased failed payment rates. This is commonly caused by customers covering the full expense of travel, trips, and excursions using a single card. As a result, due to the greater financial pressure placed on the individual fulfilling the transaction, the customer journey is lengthened before payment is attempted.

Hands In seeks to reduce the possibility of failed payments with its revolutionary group payment solution. The compatibility of Hands In’s technology with the existing acquirer, gateway, and payment solutions ensures a seamless integration process for clients. Teaming with inai, Hands In further enhances accessibility for merchants within the booming APAC region to their advanced payment services.

“We are thrilled to join forces with inai to provide better payment options for consumers and travel merchants in the Asia Pacific region,” said Samuel Flynn, Founder of Hands In.

“Our solution is perfect for group travellers and merchants as it streamlines the group payment process, allowing individuals to split the cost of the basket at checkout with their peers while ensuring merchants receive a consolidated payment, therefore, generating incremental revenue”, added Flynn.

The association between Hands In and inai aligns with inai’s strategic expansion into the travel sector. By incorporating Hands In’s group payment service into its payment platform, inai can offer its clients a distinctive payment solution.

“At inai, we are committed to recreate the travel payment landscape, and our partnership with Hands In brings us closer to our objective,” said Zachary Liang, Head of Partnerships at inai.

“Our Focus is on understanding our clients to provide solutions that work. Our combined expertise in payment orchestration and Hands In’s revolutionary group payment technology will empower our clients across the Asia-Pacific, Australian, and China markets, delivering streamlined payment processes and enhanced customer experiences,” added Liang.