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Griffin announces 7 senior hires to strengthen Management Team

By Gloria Methri

November 30, 2023

  • Banking-as-a-Service (BaaS)
  • Embedded Finance
  • Embedded Financial Products

Griffin, BaaS, UK, FinTechGriffin, the UK-based Banking as a Service platform, has announced the addition of seven new senior team members across key areas of the business. These new hires reinforce Griffin’s commitment to building the global platform for embedded finance and delivering superior banking experience to customers.

Anika Zubair joins as Head of Customer Success

Anika Zubair joins the team as Head of Customer Success, bringing over 12 years of experience building, scaling, and transforming customer success at hyper-growth B2B SaaS companies. She has achieved exceptional results leading and inspiring customer success teams in her previous roles, and her deep understanding of the customer success lifecycle will be instrumental in driving customer satisfaction and retention at Griffin.

Craig Wilson joins as Head of Enterprise Risk

Craig Wilson is Griffin’s new Head of Enterprise Risk, bringing almost 20 years of experience in banking and financial services to the team. He was previously Head of Risk at Newcastle Strategic Solutions. Before that, he was Head of Operational Risk at Atom bank where he was a key team member who helped secure a banking licence for the UK’s first digital-only bank. Wilson has also held operational risk roles at Deloitte and Virgin Money.

Ed Carter joins as Head of Banking Operations

Ed Carter joins as Head of Banking Operations. He started at JP Morgan, playing a key part in establishing a new corporate bank in Luxembourg. He then spearheaded Treasury transformation from Singapore, before kicking off the bank’s global transition to ISO20022. Carter has also led the business operations team at a digital payments start-up: scaling operations, building pricing strategies, and implementing robust treasury management to fuel the company’s growth.

Elin Ng joins as Chief of Staff 

Elin Ng is Griffin’s new Chief of Staff, bringing a wealth of experience in building and scaling B2B SaaS companies. She is a seasoned technology leader with a proven track record of driving strategic initiatives and executing complex projects. She was most recently Co-founder and Chief Operating Officer of Salve, a VC-backed HealthTech company, where she guided product and sales, spearheaded international expansion, and finally took the company to a successful exit.

Katy Zack joins as Head of Sustainability 

Katy Zack joins as Head of Sustainability, driving the bank’s sustainability agenda and overseeing environmental, social and governance (ESG) risk. She is a recognised leader in sustainability, with experience in helping businesses drive climate action and create a positive, lasting impact. Previously, she was the Advocacy Lead for Sustainable Fashion at the UN Environment Programme (UNEP) and an organiser of Tech Zero, a group of 350+ tech companies committing to ambitious climate targets and emissions reduction.

Michael Cerdan joins as Treasurer

Michael Cerdan joins Griffin as Treasurer. He is a seasoned treasury, risk, and finance professional with over 15 years of experience in banking and financial services. Cerdan was treasurer at a UK building society, set up the treasury function at a start-up private bank, and worked at notable clearing and challenger banks. Cerdan joined Griffin from Deloitte, where he provided a range of advisory services on complex treasury transactions, economic hedging, liquidity and capital requirements.

Sarah Gilbertson joins as Head of Sales

Sarah Gilbertson brings over 20 years of experience in sales leadership and commercial success to her role as Head of Sales at Griffin. In 2009, she was part of the small team that launched Groupon in the UK. Since 2018, her focus has been on building and optimising the revenue functions of enterprise-level B2B SaaS companies. Gilbertson specialises in taking a systematic approach to designing and implementing highly effective, data-led sales engines.

As Griffin embarks on its next phase of growth, these new team members will play a crucial role in shaping the bank’s future.

David Jarvis, CEO and co-founder of Griffin, said, “I am beyond excited to welcome Anika, Craig, Ed, Elin, Katy, Michael and Sarah to the Griffin team. Each of them will play an important role in pushing the boundaries of what’s possible in banking, FinTech and beyond. I look forward to seeing what we’ll achieve next with their support, leadership, and commitment.”

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