Gala Technology’s SOTpay brings AI into the realm of telephone payments

By Gloria Methri

Gala Technology, an expert in payment solutions, has re-launched SOTpay, a cutting-edge technology designed to redefine the world of telephone payments. Leveraging authentication data, artificial intelligence (AI), and machine learning (ML) to review transactions made by payment cards, advanced AI security measures, and unmatched compliance, SOTpay signifies seamless transactions.

The necessity for augmented security in cardless transactions has recently gained recognition among compliance officers. As a result, the industry is gradually adopting digital pay-by-link technology. This ingenious approach, powered by AI, delivers enhanced security while maintaining a seamless customer experience. Businesses are moving away from the traditional IVR and DTMF, providing a more secure payment environment by adopting digital pay-by-link technology.

SOTpay does not merely manage credit card payments and Open Banking transactions, it extends its capabilities to various channels, such as email, SMS, live chat, WhatsApp, and social media, enabling businesses to accept payments from a wider customer base and maximise revenue opportunities.

Offering this extraordinary flexibility and convenience at an affordable price starting from just £19.99 per month, SOTpay is accessible to businesses of all sizes, ensuring the benefits are not a burden on the pocket. It can be powered by QR codes for customer-present transactions, removing the need for desktop card machines.

SOTpay also allows agents to monitor the payment journey of the transaction from start to finish, setting it apart from other pay-by-link technologies.

Jason Mace, CEO of Gala Technology, said, “At Gala Technology, we are thrilled to offer SOTpay as a game-changing solution for phone payments. By integrating AI security, smooth integration of credit card and Open Banking payments, and the potential for significant cost savings, SOTpay allows businesses to embrace the future of transactions with confidence.”