Forca taps Gresham Technologies for enhanced client experience

By Gloria Methri

Danish pensions services provider Forca has selected Gresham Technologies’ Control solution for holdings, cash, and transaction reconciliations. By automating all data validation, reconciliation, and regulatory reporting, Gresham’s solution will allow Forca to tackle ongoing industry data control issues and focus on exception management and transaction reconciliation.

With the implementation of the solution already underway, the pensions firm will soon realise the client service benefits of efficient, logical, and intuitive end-to-end data ingestion to reconciliation.

Forca needed an intuitive, data-agnostic solution that provides increased visibility of any reconciliation breaks, and a more efficient way for its back-office team to resolve exceptions. Through the Gresham Control solution, Forca will be able to significantly improve its back-office reconciliation processes by accelerating exception resolution and the onboarding of reconciliation rules.

Søren Østergaard, CEO at Forca, said, “The overwhelming majority of data that we deal with is unstructured and comes from disparate sources. Not only is Gresham’s Control solution intuitive and logical to work with, but the dashboard also creates an effective overview of the outstanding reconciliation breaks. We are continuously striving to improve our processes for the benefit of our clients, and Gresham will help us to do that by providing high-quality and reconciled data at our fingertips.”

Spencer Black, Head of Sales UK and Europe at Gresham, added, “Diligent and rigorous management of aging exceptions and governance over the reconciliation process is crucial for pensions firms to reduce risk and achieve excellence in client service. Coupling the sheer complexity of a firm’s processes with the laborious nature of regulatory compliance makes timely, accurate and complete data reporting all the more difficult. Offering a simplified, efficient control solution for cash reconciliation removes multiple operational headaches for Forca, freeing up its operations teams to enrich the client experience and deliver true business value for years to come.”