Flexys and Tuum partner to help banks improve debt collection

By Gloria Methri

Debt management software company Flexys has partnered with Tuum, an innovative core banking provider in Europe. By integrating their platforms, the partnership allows banks to modernise debt collection with a real-time, customer-friendly approach.

For banks, the economic landscape of rising consumer debt and stricter regulations is tough to navigate with outdated, clunky debt management systems. Manual processes and disconnected legacy tech make it an uphill battle to meet modern expectations for speedy, personalised service.

But the Flexys-Tuum partnership offers a refreshing solution. Their unified ecosystem replaces banks’ old core systems with a cloud-based platform that streamlines all debt collection workflows. By harnessing real-time data, banks can tailor interactions to each customer’s unique situation.

“We’re thrilled to team up with Tuum and help banks break out of the legacy debt management rut,” said James Hill, CEO of Flexys. “With our integrated platforms, lenders can ditch inefficient processes in favour of frictionless digital experiences that genuinely support customers when they need it most.”

Jean Souto, VP of Global Partnerships at Tuum, echoed that sentiment, “Flexys and Tuum are tackling debt management pain points head-on. Our partnership gives banks high-tech tools to streamline collections from end-to-end, reducing hassles through automation – a win for everyone involved.”

Flexys’ user-friendly software is trusted by TSB, Virgin Money, and MotoNovo Finance to modernize debt collection. Meanwhile, Tuum helps banks break free from legacy shackles and thrive in the digital world. By joining forces, the companies will empower banks to embrace innovation and deliver the kind of customer-centric experiences that build trust, loyalty, and long-term success.