back Back

Finuevo Digital launches new onboarding process with Profile Software

By Joy Dumasia

March 10, 2022

  • Digital Channel
  • Digital Onboarding
  • Digital Transformation
Share

Profile Software, the international financial solutions provider, announced the enrichment of Finuevo Digital, the pioneering mobile-first platform for digital banking in a box with new advanced inbuilt onboarding functionality to alleviate the customer journey and more secure and easy-to-use transaction processes.

In particular, the user is guided through a wizard to provide the necessary information in a methodical way during onboarding, which eliminates drop-outs and automates the processes to the extent needed. The customer journey is designed to support easy and fast customisation.

Digital Onboarding can be initiated either from an external source, such as an advertisement on social media or ad-hoc from the app/website. For the former, the system is designed to show a browser-based landing page where the user can easily find their way around. Once ready to proceed, the user is prompted to enter basic information, thus avoiding the overflow of questions and info requests. Digital marketing best practices have been deployed to make the journey pleasant for the user to enjoy the browsing experience and complete the needed data with ease.

Similar practices are applied when the user onboards from an app or website. A list of the available banking services and products is displayed to select the desired ones, and then the same process as above is followed. Information is stored so that the user can complete the process later from any digital channel (Internet or Mobile Banking). The system asks for biometrics or a PIN for a secure connection. Depending on the product selected, a customisable questionnaire is presented to complete in line to international regulations and internal processes. Finuevo Digital is a truly pioneering digital banking platform with numerous capabilities constantly being enhanced to deliver the ultimate user journey and unique experience.

Previous Article

March 10, 2022

State Street collaborates with Copper.co to develop digital custody

Read More
Next Article

March 10, 2022

Paysafe selects J.P. Morgan as a core banking provider

Read More








IBSi Daily News Analysis

bahrain, islamic finance

April 17, 2024

Digital Channel

Sovereign upgrades elevate Sukuk ratings; GCC debt markets on track to break $1tn barrier

Read More

IBSi FinTech Journal

  • Most trusted FinTech journal since 1991
  • Digital monthly issue
  • 60+ pages of research, analysis, interviews, opinions, and rankings
  • Global coverage
Subscribe Now

Other Related News

Today

NatWest partners with StoneX to enhance cross-border FX service

Read More

Today

FinTech finmid emerges from stealth with €35m equity funding

Read More

Today

Comviva launches ‘Low-Code/No-Code’ platform for Banks & Financial Institutions

Read More

Related Reports

Sales League Table Report 2023
Know More
Global Digital Banking Vendor & Landscape Report Q1 2024
Global Digital Banking Vendor & Landscape Report Q1 2024
Know More
Wealth Management & Private Banking Systems Report Q1 2024
Wealth Management & Private Banking Systems Report Q1 2024
Know More
IBSi Spectrum Report: Supply Chain Finance Platforms Q4 2023
Know More
Treasury & Capital Markets Systems Report Q4 2023
Know More

IBSi Sales League Table

The industry acknowledged barometer of global banking technology vendor performance!
Get your copy now!
close-link
Get your copy now! IBSi Sales League Table 2023