Financial Plus Credit Union integrates Banno through partnership with Member Driven Technologies

By Pavithra R

Financial Plus Credit Union (FPCU), a Flint-based, member-owned, not-for-profit financial institution, has announced the implementation of the Banno Digital Platform through its partnership with Member Driven Technologies (MDT), a CUSO that provides credit unions (CUs) with a private cloud alternative for core banking and IT needs.

MDT hosts the Episys core platform from Symitar, a provider of technology solutions for CUs of all sizes, as well as multiple complementary solutions, including the Banno Digital Platform. Through the integration, FPCU is planning to extend its digital reach. The credit union recognizes the need to enhance its digital strategy to more swiftly adapt to the rapidly changing financial services landscape.

“This is an exciting time in the industry; members are exploring new and different ways to conduct their banking from within digital channels. While the branch and our physical footprint are still important to us, our implementation of the Banno Digital Platform positions us to be a leading digital-first banking provider that is known for modern, exceptional member service, an ideal complement to our existing branch network and member-first philosophy. Our trusted partnership with MDT, plus the agility and innovation of Jack Henry’s digital platform, has made us confident in this decision. The technology delivers the unified approach, seamless experience, and personal exchanges with familiar, local representatives from within the digital environment that satisfies member expectations and gives us a competitive advantage in the space,” said Brad Bergmooser, CEO of FPCU.

Both FPCU and MDT has an existing partnership, and the CU has found that the personalised, consistent user experience delivered by the Banno Digital Platform met and exceeded these requirements.

“It’s become imperative for credit unions to offer a seamless digital banking experience and anytime, anywhere access to financial tools. With the Banno Digital Platform, leading institutions like Financial Plus Credit Union can accomplish this while also incorporating personal interaction into the digital channels – a major differentiator and something that sets credit unions apart from large national institutions. We are proud to have assisted Financial Plus Credit Union in this initiative, helping them better meet member needs and facilitating a digital banking experience that catapults them into the future,” said Larry Nichols, president and CEO of MDT.

Recently, Jack Henry & NuData Security partnered to bolster Banno with behavioral security.

Financial Plus was founded in 1952 (then known as Cheve-Flint Federal Credit Union) by the employees of the Chevrolet Motor Company, who worked in a factory fondly known as “Chevy in the Hole.” According to company data, the firm is serving over 55,000 members in 34 counties in Michigan.