Expleo & Mashreq win Best Quality Assurance & Engineering Execution Award at the IBSi GFIA 2024

By Gloria Mathias

Expleo, the global engineering, technology, and consulting service provider, and Mashreq, a financial institution in the UAE and MENA region, have jointly won the Best Quality Assurance and Quality Engineering execution award at the IBSi Global FinTech Innovation Awards 2024.

The IBSi Global FinTech Innovation Awards, which took place at Taj Lands End, Mumbai, on Friday, November 22, 2024, recognised innovators and disruptors driving growth, sustainability, and financial inclusion through groundbreaking digital solutions in the financial services ecosystem. From core banking enhancements to the innovative use of AI, the sixth edition saw over 400 nominations across 30 categories, each highlighting transformation programmes reshaping FinTech’s future.

With a legacy spanning over five decades, Mashreq partnered with Expleo for a complete digital overhaul of its corporate client onboarding and compliance processes. Leveraging Expleo’s quality assurance and engineering expertise, the project transformed traditional manual workflows into a streamlined, fully digital experience, cutting manual testing efforts and significantly improving operational efficiency.

Supported by Expleo’s quality assurance team, the solution integrated advanced automation capabilities, including document processing and OCR for automatic data capture. Mashreq now benefits from a faster, more secure, frictionless client onboarding system that’s fully compliant with Central Bank standards and scalable for future growth.

Expleo has supported clients across the Middle East for over two decades, leading digital transformation initiatives that help financial institutions deliver innovative, efficient, and budget-conscious solutions. Expleo’s expertise ensured that Mashreq’s onboarding transformation was seamless and timely, aligning with the bank’s ambitious growth and service goals.

Phani Tangirala, MD & CEO of Expleo, India, said, “We are honoured to share this recognition with Mashreq as their trusted partner in digital assurance. This collaboration highlights the powerful outcomes possible when quality engineering meets digital innovation. We look forward to building on this success, expanding our partnership, and supporting Mashreq in achieving new milestones.”

Sajeev Kumar, Executive Vice President and Head of Corporate Banking Technology at Mashreq, said, “The award from IBSi reflects our commitment to client-first innovation and technological excellence. Partnering with Expleo was a natural choice given their QA & QE expertise and has enabled us to accelerate our digital onboarding process with a secure, scalable solution.”

Nikhil Gokhale, Head of Research & Digital Properties, IBS Intelligence, praised the remarkable quality engineering execution led by Expleo for Mashreq’s digital transformation. “Expleo’s robust automation and performance testing strategies reduced manual testing effort, accelerated time to market, and ensured a seamless customer experience across Mashreq’s Unified Portal Application. With advanced tools and early defect identification, this project has set a benchmark in quality assurance, ensuring efficiency and reliability,” he remarked. Nikhil congratulated Expleo & Mashreq on their well-deserved win in the ‘Best Quality Assurance/Quality Engineering Execution: Most Impactful Project’ category.

Expleo and Mashreq are committed to expanding their partnership and exploring new digital initiatives across Mashreq operations.