Expensify adds Chat feature to payments app for accountants

By Gloria Methri

Expensify has added a new chat feature to its payments app to improve communication efficiency for accountants and their clients. The Expensify Chat feature enables accountants to chat with clients and keep those conversations private, within the app.

Expensify is an expense management tool for accountants to manage their clients’ payments and spending, however, most conversations around transactions happen outside of the app, either via email or another chat platform.

With Expensify Chat, all discussions around money can be streamlined into one place, cutting out the middleman.

“The outdated model of using separate apps for tracking tasks, communication, and payments has created a less-than-optimal experience that does not meet the needs of modern workflows,” said CEO and Founder, David Barrett. “This is a problem that affects all industries, but especially accountants, and is something we are excited to solve with Expensify Chat.”

The chat feature also enables accountants to assign tasks to clients and track their progress within the platform. This involves collaboration with clients to gather information, track expenses, and complete tasks related to financial reporting and tax filing.

“By including task management with Expensify Chat, accountants now have the ability to assign specific to-dos to clients directly within the platform,” said Barrett. “This means that all relevant expense data and financial information would already be available within the same system, making it easier for clients to complete their assigned tasks and for accountants to track their progress.”

Expensify Chat is based on Expensify’s chat-based platform that is reimagining financial collaboration. In addition to managing tasks and chatting with clients, users can also split bills and request payments all in one place.