Endava partners with Tyl by NatWest for operations expansion

By Aarav Garg

Endava has entered into a strategic partnership with Tyl by NatWest to support the continued expansion of NatWest’s merchant payments operations.

The collaboration is aimed at helping Tyl deliver a more integrated and scalable payments acceptance experience for business customers. Under the partnership, Endava will provide technology and delivery support using its AI-native delivery model, Dava.Flow™, alongside components of its Payments Gateway Accelerator platform.

James Hodgson, CEO of Tyl by NatWest commented, “Partnering with Endava marks a significant step forward in the evolution of our merchant payments offering. Our ambition is to deliver a seamless, fully integrated experience that enables our customers to grow faster and operate more efficiently.”

The companies said the partnership is designed to speed up the rollout of new payment products and services while improving flexibility, scalability and performance across the payments lifecycle. As part of the engagement, Endava worked with Tyl to develop a broader business and technology strategy linking future product development to revenue growth opportunities and merchant demand.

“This partnership reflects the strength of our long-standing relationship with NatWest and our shared commitment to driving meaningful transformation in payments,” said Melba Montague, Chief Growth Officer for Financial Services of Endava. “By combining our AI-native approach, multidisciplinary teams and deep industry expertise with accelerators such as Dava.Flow and our Payments Gateway, we enable faster delivery of high-impact solutions that directly link technology investment to business outcomes.”

The announcement reflects continued investment by NatWest Group in its merchant acquiring and payments business, as banks increasingly compete with FinTech firms and specialist payment providers for SME and enterprise clients.

The deal also highlights growing demand for AI-enabled infrastructure and modern payment orchestration tools as financial institutions look to modernise merchant services, accelerate product deployment and improve digital payment experiences for businesses.