ebankIT partners with Prove to strengthen Digital ID verification for financial institutions

By Gloria Methri

As the need for secure and seamless digital experiences continues to grow, financial institutions are under increasing pressure to enhance both security and user convenience. Addressing this demand, ebankIT, a global provider of omnichannel digital banking solutions, has entered a strategic partnership with Prove, a digital identity verification company. The collaboration aims to improve digital onboarding, reduce fraud, and deliver streamlined customer journeys across banking channels.

Founded in 2014, ebankIT offers a comprehensive digital banking platform that supports web and mobile banking, digital onboarding, personal finance tools, and integrated customer support. The company serves banks and credit unions worldwide, helping them provide consistent and personalised user experiences across all digital touchpoints.

The partnership with Prove integrates advanced identity verification capabilities directly into the ebankIT platform. This enables financial institutions to utilise real-time, phone-centric digital identity verification to verify the legitimacy of users during crucial interactions, such as account opening and transaction approvals. The goal is to deliver high levels of security without compromising user experience—a growing expectation in modern banking.

“Prove’s trusted verification solutions align perfectly with our commitment to innovation and user experience. Incorporating Prove’s identity verification solutions enables us to offer an elevated level of security while streamlining access to essential banking services,” said Paul Provenzano, Head of US sales at ebankIT. “As digital banking continues to grow, this partnership allows our platform not only to meet but exceed security expectations.”

Prove, with its expertise in phone-centric identity intelligence, uses a combination of behavioural signals, AI, and machine learning to assess identity risk and validate users with accuracy. Its solutions are designed to be embedded within existing digital workflows, offering quick and reliable verification that supports regulatory compliance and reduces operational friction.

By integrating Prove’s technology, ebankIT enhances its ability to offer secure and efficient digital banking, aligning with broader industry trends that focus on digital trust and user-centric design.

“We’re thrilled to partner with ebankIT, a leader in digital banking innovation,” said Scott Bonnell, Chief Revenue Officer of Prove. “ebankIT’s dedication to providing a seamless and secure user experience perfectly mirrors our mission. We’re proud that our platform is empowering them to build trust and deliver cutting-edge services in a rapidly evolving digital landscape. Together, we’re setting a new standard for secure and frictionless banking.”