Diners Club Peru selects BPC as its strategic technology partner
By Pavithra R
Diners Club Peru is the third acquiring network in Peru, owned by Banco Pichincha Peru, part of the Pichincha Holding Group. It is also the issuer of the Diners and Discover brands, granted exclusively to high net worth customers who wish to benefit from unique offers at leading merchants, restaurants, and service industry brands globally. The firm aims to double its revenues in 2021 through service excellence, innovation, and partner’s network growth, aligning with their group’s vision.
“The payment, travel, and service industries have been both hit and transformed at an accelerated pace. It is vital to re-invent ourselves at times where customer’s behaviours are changing. Investing in our technology and product roadmap will help us remain agile and flexible as we plan to grow our ecosystem faster than ever,” said Pio Rosell, CEO, Diners Club Peru.
Under the agreement, BPC’s SmartVista will be core to Diners Club customers and partners’ experience, as it powers the merchant onboarding and management, becoming the point of acquisition and partners’ payment acquiring. Through the collaboration, Diners Club will set and manage the entire merchant experience from merchant account, product catalogue, clearing, settlement, dispute management, billing, and the flexibility to configure rules based on their policy agreements. Beyond the merchant management, SmartVista will also handle the payment switching and POS acquiring functions, act as a payment gateway for online shopping, and prevent fraud.
“We are proud to join Diners Club Peru in their next phase of growth. Diners Club has realised that building ecosystems require a new generation of platforms that can handle complex business structure, different level of partners while using the power of data and behavioral analyses to hyper-personalise experiences for all, merchants and end customers alike, which is precisely where SmartVista differentiates. We are confident that, with SmartVista, Diners Club Peru will champion their strategy and gain in time to market at times when we need it the most,” said Santiago Egas, SVP Americas, BPC.
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