back Back

Digital Remittances surge in Singapore, with 86% of residents sending money annually, Visa study shows

By Puja Sharma

July 10, 2024

  • B2B remittances
  • China
  • Cross Border Money Transfer

saving apps, finance app, investment management, Fintech app, payments, technology, financial stability, personal finance app, debit card, Nigeria apps, Personal finance Nigeria, Fintech NigeriaVisa Money Travels Digital Remittances Report: Close to nine in 10 Singapore residents send remittances at least once a year

Visa, a digital payments platform, has released the results of its Money Travels: 2024 Digital Remittances Adoption Report, with 86% of Singapore residents sending or receiving money at least once a year, and digital apps is their preferred remittance method.

The Money Travels: 2024 Digital Remittances Adoption Report examines how consumers send money abroad, diving into the rates, methods, and reasons for sending and receiving payments across 20 markets globally. The survey included 2500 Singapore respondents.

In Asia Pacific, Visa saw a two-fold increase in digital remittances over the last two years, highlighting the accelerated pace and clients’ demand at which remittance flows are increasing in the region. Singapore is one of the three markets for Asia Pacific in terms of frequency of sending remittances, behind China (99%) and on par with India.

In terms of value of remittances, half (51%) of Singapore residents have sent S$1,500 or more to another country in 2023. Singapore is also one of the top markets when it comes to intention on sending more or the same amount of money abroad. Two-thirds (66%) of Singapore remittance users plan on sending more or the same amount of money abroad, behind China (91%) and India (74%).

The top three destinations receiving remittances from Singapore are Mainland China (18%), Australia (13%) and Canada (11%). Other popular destinations for sending remittances in the region are Malaysia (11%) and Japan (9%).

Regular remittances (31%), unexpected need (26%), and investments (26%) are the top drivers for sending money overseas.  The top three reasons given for receiving remittances are own accounts/investments (38%); special occasions (33%) and holidays (27%).

Across the region, digital apps were universally lauded for superior user experiences underscored by accessibility. Markets such as India, the Philippines, and Singapore exceeded global averages (67%), for digital app preference.

Over two-thirds (69%) of Singapore respondents prefer digital apps to send money, and four in 10 respondents plan to use apps to send money more often.

Security continues to be a key differentiator for payment methods, with digital methods cited as the most secure method for both sending and receiving. Sending money by cheque or cash was perceived as the least secure, especially when sent by mail or courier.

“Remittances are particularly prevalent in Singapore, due to our position as a regional hub. Our large foreign workforce and the diverse financial transactions characteristic of our market also support the growth of international money movement from Singapore,” said Adeline Kim, Country Manager of Singapore and Brunei.  

“We’re seeing some interesting trends when it comes to money movement on the remittance front. Besides the foreign workforce sending back money to their families, we are also seeing growth in the creator economy, where money is paid from social platforms to content creators. At Visa, we harness our extensive transaction data to drive innovations that cater specifically to the needs in the money movement industry. Our primary goal is streamline and secure the remittance process, be it topping up a digital wallet, sending money to loved ones or money transfers for business purposes.”

Visa works in collaboration with global remitters such as Brightwell, Thunes, Remitly, Western Union and Asia United Bank (AUB) to help enable efficient money movement through digitised remittances, leveraging our Visa Direct solution.

Previous Article

July 10, 2024

4 Neobanks redefining America’s banking infrastructure

Read More
Next Article

July 10, 2024

Conferma and Pliant offer virtual cards for travel payments

Read More

IBSi Daily News Analysis


July 19, 2024

B2B remittances

SMEs leverage cloud to gain competitive edge, study shows

Read More

IBSi FinTech Journal

  • Most trusted FinTech journal since 1991
  • Digital monthly issue
  • 60+ pages of research, analysis, interviews, opinions, and rankings
  • Global coverage
Subscribe Now

Other Related News


UAE SMEs identified accepting contactless payments as a critical investment area to meet consumer expectations, study shows

Read More

July 22, 2024

Mobile banking popularity set to soar in the US, with 79% adoption predicted by 2029

Read More

July 22, 2024

Bud expands data intelligence platform with new office in Lithuania

Read More

Related Reports

Sales League Table Report 2024
Know More
Global Digital Banking Vendor & Landscape Report Q2 2024
Know More
NextGen WealthTech: The Trends To Shape The Future Q4 2023
Know More
IBSi Spectrum Report: Supply Chain Finance Platforms Q4 2023
Know More
Treasury & Capital Markets Systems Report Q1 2024
Know More

IBSi Sales League Table

The industry acknowledged barometer of global banking technology vendor performance!
Get your copy now!
Get your copy now! IBSi Sales League Table 2024