Detected & Visa to enhance SMB onboarding in the US and Canada

By Gloria Mathias

Detected, a London-based merchant onboarding solution has announced its collaboration with Visa to offer businesses a fast, efficient, and intelligent business onboarding process.

The extended partnership between Detected and Visa has reached a new milestone, specifically in the United States and Canada, with the facility catering to SMBs in the region.

For payment providers around the world, the complexity of safely onboarding businesses has reached a tipping point. Meeting the commercial imperative to onboard fast, but without compromising on risk, is the new combat zone. Finding the balance between long, drawn-out paper questionnaires and processes versus a simple digital customer journey is what sets apart the new generation of onboarding partners like Detected.

Liam Chennells, Detected’s CEO, emphasised the challenge of ensuring compliance where moving money is involved, particularly in validating business credentials. He shared, “Detected’s Onboarding Intelligence, stands out by efficiently locating registered companies worldwide with minimal data input. The partnership with Visa and its collaborators marks an exciting opportunity to pioneer advancements in this category.”

Sarah Steele, Senior Director of Visa Small Business Product, said, “We’re thrilled to be collaborating with Detected to give Visa small business customers access to streamlined onboarding while ensuring a safe and compliant ecosystem Through Detected’s unique intelligence engine and ongoing monitoring capabilities, Visa customers can take advantage of a user-friendly interface.”

Detected is reinventing the traditional approach to business onboarding, lowering costs, while improving compliance and reducing regulatory risk for its customers.

Focused on meeting the needs of payment companies and marketplace operators where onboarding new merchants or customers is a time-sensitive, commercial imperative. Detected is allowing its customers to design their ideal business onboarding sequence using the no-code Detected modules.