Deem Finance expands partnership with Nucleus Software

By Gloria Methri

Nucleus Software has expanded its long-standing collaboration with Deem Finance, a consumer finance provider regulated by the UAE Central Bank. As part of the ongoing collaboration, Deem Finance has selected FinnOne Neo® Collections to enhance its digital collections capabilities and improve operational efficiency.

This development marks a significant milestone in their nearly two-decade-long partnership. The continued collaboration highlights both companies’ commitment to leveraging advanced technology to improve financial services.

By integrating FinnOne Neo® Collections, Deem Finance aims to streamline its collections processes, contributing to more efficient operations and improved customer experience.

The deployment of FinnOne Neo® Collections will enable Deem Finance to:

• Leverage AI and Automation: Enhance collections efficiency through AI-driven analytics, intelligent customer engagement, and seamless Auto Dialer integration.
• Achieve Rapid Go-Live: Drive seamless implementation to unlock business value and enhance agility.
• Strengthen Risk Management: Reduce NPAs and optimise delinquency control across consumer and corporate portfolios.
• Enhance Customer Engagement: Deliver a seamless digital experience with personalised interactions and data-driven decision-making.

Chris Taylor, CEO at Deem Finance, said, “Our mission is to continuously evolve and strengthen our digital capabilities to meet the changing needs of our customers. Partnering with Nucleus Software allows us to integrate advanced AI-driven collections strategies that enhance operational efficiency while providing a seamless experience for our customers. This initiative aligns with our vision of leveraging technology to drive financial empowerment and long-term customer trust.”

Vishnu R. Dusad, Managing Director & Co-founder at Nucleus Software, stated, “Our longstanding partnership with Deem Finance is a testament to our shared vision of driving digital transformation in the financial sector. By implementing FinnOne Neo® Collections, we are not only enabling Deem Finance to streamline its collections processes but also reinforcing our commitment to equipping financial institutions with future-ready solutions. This collaboration strengthens our footprint in the UAE market and underscores our dedication to delivering AI-driven, customer-centric innovations that drive efficiency and business growth.”

This collaboration reinforces Nucleus Software’s position in financial technology, empowering banks and financial institutions with innovative solutions for next-generation lending and collections management.