Danske Bank selects Infosys to accelerate Digital Transformation

By Gloria Methri

Infosys, a specialist in next-generation digital services and consulting, has signed a strategic collaboration with Danske Bank to accelerate its digital transformation initiatives with speed and scale.

The collaboration will help Danske Bank achieve its strategic priorities towards better customer experiences, operational excellence, and a modernised technology landscape, powered by next-gen solutions.

Headquartered in Denmark, Danske Bank provides banking services to personal and business customers, as well as large corporate and institutional customers. In a bid to accelerate the bank’s technology transformation, optimise its access to talent and capabilities and improve productivity, Danske Bank chose Infosys as its strategic partner.

As part of this collaboration, Infosys will also acquire Danske Bank’s IT center in India, where over 1,400 professionals are employed. Infosys will accelerate the bank’s digital agenda by enhancing its IT operations and capabilities, powered by Infosys Topaz, an AI-first set of services, solutions, and platforms, experience design, and services that support operations.

Frans Woelders, Chief Operating Officer, Danske Bank, said, “Infosys has the tools, experience, and expertise to support us in accelerating our transformation using cloud and AI technologies. Given Infosys’ global presence and scale, this collaboration will also give us access to wider talent pools and capabilities.”

Salil Parekh, Chief Executive Officer & Managing Director, Infosys, said, “We are delighted to bring our rich experience in financial services transformation to work for Danske Bank and help the bank accelerate its strategic growth agenda. Infosys will collaborate with the bank to strengthen its core business with greater digital, cloud, and data capabilities. This will help the bank create more value for their customers using powerful advances in AI, including generative AI.

Nordics is a strategic market for Infosys and this collaboration further enhances its commitment to the region. Infosys has acquired BASE Life Science in Denmark and Fluido in Finland and recently opened a new proximity center in Gothenburg, Sweden, and Oslo, Norway. With this relationship with Danske Bank, Infosys has further enhanced its localization strategy in the Nordics.