CREALOGIX to offer customer portals for seven German development banks

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CREALOGIX, a digital banking software provider, has recently won a Europe-wide tender in a bid to develop a solution for a consortium of seven state development finance institutions. The company will be responsible for the implementation, maintenance, and optimisation of the software solution sought by the consortium members for their innovative common customer portal.

The seven state development finance banks in the consortium which have agreed to deploy a shared customer portal solution are Investitions- und Förderbank Niedersachsen (NBank), Hamburgische Investitions- und Förderbank (IFB HH), Investitions- und Strukturbank Rheinland-Pfalz (ISB), Investitionsbank des Landes Brandenburg (ILB), Investitionsbank Schleswig-Holstein (IB.SH) and Wirtschafts- und Infrastrukturbank Hessen (WIBank), with a partnership option for Bremer Aufbau-Bank (BAB).

“Our goal in using the CREALOGIX portal solution is to achieve substantial streamlining, reducing the number of process steps our customers require, as well as lower processing costs for the consortium banks,” explained Michael Kiesewetter, CEO of Nbank, the investment and development bank for the state of Lower Saxony.

The company stated that the new portal solution would be built on its Digital Banking Hub, which provides the seven development finance institutions in the consortium a new channel and access route to offer their clients that enables all-digital processing of loan submissions.

“The development bank portal will open up an innovative digital banking channel. Additional services can eventually be standardised and then easily integrated into the platform as well. The development banks have seen the benefit of adopting our platform strategy,” commented CREALOGIX Group CEO Oliver Weber.

CREALOGIX will also be responsible for overseeing further development of the portal over a ten-year period with the banks in cooperation with other implementation partners.

Recently, CREALOGIX announced the launch of a Conversational Banking as SaaS solution in a bid to boost customer loyalty. The new launch allows banks to engage and interact with customers, independent of existing systems, thus offering a wide range of possibilities to enhance customer relationships.