CREALOGIX rolls out Conversational Banking as SaaS solution

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Swiss FinTech CREALOGIX today announced the launch of a Conversational Banking as SaaS solution in a bid to boost customer loyalty. The new launch will allow banks to engage and interact with customers, independent of existing systems, thus offering a wide range of possibilities to enhance customer relationships.

“With Conversational Banking, we are entering a new era of digital and mobile banking,” said Martin Unterbäumen, Head of Product Management at CREALOGIX. “We can offer CREALOGIX Conversational as a system-independent module of our existing Digital Banking Hub and as an independent SaaS solution. The solution is particularly appealing to customers who want to take advantage of the benefits of Conversational Banking without having to undertake a major integration project.”

According to the company, the new solution provides banks with the necessary toolset, which comes with high security, regulatory compliance, and a range of integration options. It aims to fulfill customer experiences through tailored offers and approaches digitally. CREALOGIX Conversational also comes with secure authentication but also document management, digital signing processes, push notifications, and forms to standardise the input of information.

Founded in 1996, the CREALOGIX Group is a Swiss FinTech 100 company. It develops and implements FinTech solutions for the digital banks. Banks can use their solutions to react to evolving customer needs in digitalisation, enabling them to hold their own in a  demanding and dynamic market. CREALOGIX Holding AG (CLXN)’s shares are traded on the SIX Swiss Exchange.