Colt Technology Services enriches the digital experience with Blue Planet

By Joy Dumasia

Colt Technology Services, a leading provider of agile, high-bandwidth connectivity solutions, has deployed software from Blue Planet, a division of Ciena. Colt’s IQ Network now uses Blue Planet fault management software to transform Colt’s Network Assurance experience to its customers.

By deploying Blue Planet software, Colt’s IQ Network can proactively anticipate and even act upon potential network issues before they occur, thanks to artificial intelligence (AI) capabilities integrated within Blue Planet Unified Assurance and Analytics (UAA). Route Optimization and Analysis (ROA) provides visibility and control of Colt’s multi-layer network to correct service delivery issues, accelerating time to market for new services.

This announcement is the latest example of Colt deploying next-generation technologies across the entire length of its global network. It is part of a more comprehensive, complete revitalization of its Network Operations Centre, driving an industry-leading, proactive approach to network fault management through enhanced monitoring capability.

Shane Sura, Colt’s Vice President of Network Operations, said: “Deploying UAA for fault management enables us to leverage automation and AI to rapidly analyze and resolve network issues, as well as to proactively identify opportunities to enhance the reliability of our network. This is a key enabler in providing the fastest detection and resolution of network issues for exceptional customer service.”

Rick Hamilton, Senior Vice President, Blue Planet, said: “Networks today are incredibly complex and require automation so network providers can deliver the best digital experiences possible. With Blue Planet, Colt is creating a network that can adapt to support the next wave of connectivity demands while further reinforcing its goal of putting customers first.”

Recently, IBS Intelligence reported that Colt Technology Services announced its portfolio of Market Data services to incorporate Mainland China. This new and unique proposition, available in Europe, North America and Asia, make Colt the only comprehensive provider of market data coverage for stock, futures and commodity exchanges across the country.