Clayfin Technologies & Jana Small Finance Bank honored with Prestigious IBSi Digital Banking Award 2024

By Gloria Mathias

Clayfin Technologies, a provider of Digital Customer Experience solutions for Banks and Financial institutions, and Jana Small Finance Bank, India’s small finance bank, have announced their partnership’s recognition as ‘Regional Winners: Asia’ at the IBSi Digital Banking Awards 2024.

Their collaboration was honoured for the innovative ‘Omnichannel Digital Banking Solution for Retail and Corporate Customers’.

The recognition is a testament to Jana Small Finance Bank’s commitment to delivering exceptional customer experiences across digital platforms. Clayfin’s omnichannel Digital Banking Solution offers a comprehensive 360-degree view to Jana SFB’s customers, ensuring seamless integration and accessibility across mobile and internet banking platforms.

Nikhil Gokhale, Director – Research & Digital Properties at IBS Intelligence, extended congratulations to Jana Small Finance Bank and Clayfin for their achievement as the ‘Regional Winners: Asia’ at the Digital Banking Awards 2024. Clayfin’s Omnichannel Digital Banking Solution at Jana SFB led to significant improvements in productivity, efficiency, and cost savings, highlighting their leadership in digital transformation.

Ashish Saxena, Chief Information and Digital Officer of Jana Small Finance Bank, said, “We are honoured to receive this recognition at the IBSi Digital Banking Awards 2024. This award strengthens our commitment to provide digital experiences to our customers. This win motivates us to continue pushing the boundaries of innovation and excellence in digital banking, ensuring value for our customers.”

Thanking IBS Intelligence and Jana Bank, Rajesh BLN, CEO of Clayfin, added, “Clayfin’s Omnichannel Digital Banking Solution has seamlessly integrated with Jana Bank’s vision of providing a convenient digital experience to customers. Today, this solution ensures easy digital transactions, providing a unique experience for the bank’s customers. We are excited about the new services on the platform and are committed to further enhancing the bank’s digital footprint, contributing to the growth of their business.”