Citadel Credit Union chooses Lumin Digital as a digital banking services partner

By Edlyn Cardoza

Lumin Digital announced that Pennsylvania-based Citadel Credit Union has signed a multi-year agreement for Lumin Digital’s cloud-based online and mobile digital banking platform. Lumin will support Citadel’s 245,000-plus members and $5 billion in assets when the platform is launched in 2023.

“The leadership team at Citadel was committed to finding a digital partner that cares as much about their members as they do, which they found in Lumin Digital,” said Jeff Chambers, founder and CEO of Lumin Digital. “Citadel’s members will immediately benefit from Lumin’s personalised platform and wide range of products and tools.”

A cloud-native digital banking platform, Lumin Digital will provide Citadel members with an integrated, customised experience. Focusing on service, user experience, safety, and security through sophisticated automation, Lumin Digital helps credit unions and financial institutions drive better engagement with their users through personalised recommendations. Lumin also enables credit unions to provide users with real-time updates and new features that add value and simplify everyday banking. Headquartered in Exton, Pennsylvania, Citadel has serviced credit union members since 1937.

“We have a promise to our members to help them live their brightest future by inspiring them with the guidance and tools to do so, and one of the most important ways to do that is by providing digital solutions that make banking seamless,” said Brian Berry, CIO of Citadel Credit Union. “Lumin Digital’s enhanced digital platform will allow our members to easily manage their finances from anywhere, quickly and safely.”

Recently, IBS Intelligence reported that Lumin Digital announced that Utilities Employees Credit Union (UECU) had signed a multi-year agreement for Lumin Digital’s cloud-based online and mobile digital banking platform. Lumin will support UECU’s more than 47,000 members and more than $1.4 billion in assets when the platform is launched in March 2023.