BCU migrates Episys core to Jack Henry’s private cloud

By Pavithra R

Jack Henry & Associates, a leading provider of technology solutions and payment processing services primarily for the financial services industry has announced that Baxter Credit Union (BCU) migrated its Episys core to Jack Henry’s private cloud environment.

BCU, being a $4.2 bn-asset CU launched a corporate initiative 5 years ago to move all of its technology assets to the cloud. The firm has transferred its 20 years of creativity and customization into its Symitar core, valuing the flexibility and control gained from managing it all in-house. 

“We wanted to focus our IT expertise on things that provide tangible value to the credit union and our members, and Jack Henry knows how to run its platforms better than anyone. We have moved out of the business of managing our core without changing how we like to do business. In fact, the exercise of offloading our IT infrastructure provided the opportunity for us to look at the operational aspects of all our processes and identify improvements in a number of areas prior to migration,” said Jeff Johnson, chief partnerships and strategy officer at BCU.

BCU has also moved to a full virtual desktop environment when migrating its core. The transition took place during the initial wake of COVID-19.

“Jack Henry managed the migration environment flawlessly. In the days that followed, we were able to quickly get all of our employees transitioned to a work-from-home setting without any sacrifices to their productivity or member service – we believe this validates our overall cloud strategy,” added Johnson.

“With more than 60% of Jack Henry’s core client base operating through our private cloud environment, outsourcing the core has proved to be just as viable for larger financial institutions. BCU’s migration is a great testimony to the value and positive impact a hosted core platform can make on a single institution, both immediately and for the long term,” said Shanon McLachlan, president of Symitar.

Recently, Guilford Savings Bank improved commercial lending with Jack Henry & Associates.

Jack Henry is an S&P 500 company that serves approx. 8,700 clients nationwide through 3 divisions: Jack Henry Banking supports banks ranging from community banks to multi-billion-dollar institutions; Symitar provides various solutions to CUs of all sizes; and ProfitStars offers highly specialized solutions to financial institutions of every asset size, as well as diverse corporate entities outside of the financial services industry.