Bankhaus von der Heydt selects Appian to automate back-office operations

By Megha Bhattacharya

Appian today announced that Bankhaus von der Heydt will be leveraging the former’s solutions for automating back-office operations and expanding its banking business with new FinTech offerings. Appian’s Low-code Automation Platform enables banks to launch and manage new financial products and services faster, and accelerate their new institutional client onboarding time.

“Using Appian, we were able to conquer new markets, gain significant market share, and deliver new products to our customers ten times faster than before,” according to Philipp Doppelhammer, Managing Director and Member of the Management Board at Bankhaus von der Heydt.

According to Appian, Von der Heydt’s new FinTech Portal connects with the bank’s legacy core banking, brokerage, and crypto custody systems to provide secure data visibility to employees. The Bankhaus team can create customized client offerings within one day, allowing them to meet fast-changing requirements and scale their business without increasing their headcount. The solution also provides better visibility of products and projects across von der Heydt systems for better operational reporting and simplified compliance and risk management.

“Bankhaus von der Heydt shows how a historical, traditional bank can innovate and be a leader in the FinTech space by leveraging low-code automation,” said Dirk Pohla, Regional Vice President at Appian DACH. “By digitizing key operations and workflows, they are saving time, delivering products and services faster for their employees and clients.”

von der Heydt is also using Appian to accelerate new institutional client onboarding time. The solution integrates Know Your Customer (KYC) requirements as part of the digital onboarding process to gather documents, verify accounts, and conduct customer due diligence for risk management.

Recently, Appian, a low-code platform developer that assists financial services providers in automating their businesses, announced that the company has created a free COVID-19 Response Management application for enterprises and government agencies.