BankDhofar & Smartech partner to streamline payments for SMEs in Oman

By Gloria Methri

BankDhofar has joined forces with Smartech, an Omani software solutions provider, to integrate accounting and electronic payment solutions for small and medium enterprises (SMEs). This strategic partnership combines Smartech’s system with BankDhofar’s SoftPOS technology, creating a seamless, all-in-one platform for businesses.

The solution is tailored for SMEs in retail, restaurants, and laundry services, enabling them to:

• Automate accounting & process orders
• Generate invoices & track sales
• Handle billing & accept payments—all within a single application

By integrating directly with BankDhofar’s SoftPOS, businesses can streamline transactions, reduce manual errors, and maintain accurate financial records—ultimately improving cash flow management.

What This Partnership Brings

• Smartech will manage installation, training, and ongoing tech support
• BankDhofar will provide SoftPOS solutions, banking support, and promotional backing

This collaboration is set to enhance digital transformation for SMEs, offering them efficient, hassle-free financial management while ensuring seamless payment processing.

Commenting on the collaboration, Amjed Al lawati, Chief Retail Banking Officer at BankDhofar, stated, “This partnership marks a milestone in Oman’s digital transformation, integrating cutting-edge accounting and payment solutions to enhance business efficiency and financial inclusion. By merging Smartech’s accounting system with BankDhofar’s Soft POS technology, we are enabling businesses to access a unified financial ecosystem that simplifies transactions, ensures compliance, and improves operational productivity.”

Smartech, a Muscat-based technology-driven Omani SME, specialises in Accounting & ERP solutions, POS system integration, software development, IT automation, and digital payment technologies. The company seeks to transform how businesses handle payments and accounting, making financial transactions more seamless and automated.

Restaurants can benefit from this solution by streamlining order processing, managing tables efficiently, and connecting POS terminals with kitchen systems. Real-time reporting helps restaurant owners track sales and popular items, making it easier to manage peak hours and inventory smoothly.

For laundry services, the system offers automated billing, order tracking, and timely notifications for customers. Integrated loyalty programs help businesses retain customers with personalised offers, making daily operations simpler and more convenient.

Retail businesses can manage in-store and online sales on a single platform, track inventory accurately, and access real-time sales reports. The system’s integrated payments and accounting features simplify financial management, helping retailers focus on growth and customer satisfaction.