Bank of Hawaiʻi extends NCR Atleos alliance to boost self-service banking
By Gloria Mathias
NCR Atleos Corporation (Atleos), a self-service financial access for financial institutions, retailers, and consumers, has expanded its longstanding relationship with the Bank of Hawaiʻi.
The bank has selected Atleos’ ATM as a Service (ATMaaS) solution to transform the self-service banking channel.
Bank of Hawaiʻi was seeking to update an ageing fleet and expand access to self-service banking for customers in a more cost-efficient way, ultimately deciding to deepen its partnership with Atleos to accomplish these goals. Implementing ATMaaS will allow the bank to rely on the experts at Atleos to manage the hardware, software, security, installation, maintenance, and cash management of its fleet.
“At Bank of Hawaiʻi, we remain committed to providing exceptional service to our customers and communities. In today’s landscape, that also means providing simple, widely accessible self-service options so customers can bank whenever and however they choose,” said Taryn Salmon, Vice Chair and Chief Information and Operations Officer of Bank of Hawaiʻi. “Expanding our nearly 50-year relationship with Atleos will allow us to create new efficiencies, benefit from a more predictable cost structure and, most importantly, facilitate easy access to financial services for our customers.”
“Bank of Hawaiʻi is known for providing innovate technology and services to its community, and we are proud to support the modernisation of their self-service banking channel,” explained Ron Furnier, Vice President of Sales for Atleos. “By leveraging our sophisticated ATMaaS solution, the bank will be well positioned to meet changing customer expectations and needs while optimising their physical touchpoints.”
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