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Backbase & EverBank to enhance commercial and treasury services

By Delisha Fernandes

April 19, 2024

  • Backbase
  • Commercial Banking
  • Engagement Banking platform
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Backbase, the global leader in Engagement Banking, has partnered with EverBank, a provider of financial services to consumer and commercial clients, to support the bank’s ongoing digital transformation.

EverBank selected the Engagement Banking Platform for its ability to provide a robust and flexible commercial banking experience. This collaboration not only allows EverBank to implement a new online commercial banking and treasury platform, but also lays the groundwork for future growth.

“We chose Backbase not only for their client-focused philosophy and approach, but also the platform’s flexibility and functionality, which are vital for realizing our long-term strategic goals,” said Colby Mangers, SVP, Head of Digital Innovation and Transformation at EverBank. “The platform’s modern architecture will help fuel our digital transformation needs now and into the future. As a digital bank with a growing national footprint, we plan to grow exponentially by expanding our service offerings and customer base.”

Under the agreement between the two companies, Backbase will become the comprehensive solution for EverBank’s commercial clients and their subsequent treasury needs, such as domestic and international wire transfer, ACH transactions, FX dealings and rate monitoring, as well as online banking. The Backbase Engagement Banking Platform will provide integrated payment solutions for multiple loan payments systems, facilitate waterfall payment distributions, and provide the full-service capabilities that larger commercial customers and treasury clients demand, including international financial operations, payment scheduling and real-time fraud monitoring. Additionally, EverBank will utilize Backbase for managing deposits in both traditional and world markets commercial banking sectors.

“We’re proud to be a part of EverBank’s ongoing digital transformation and are committed to enhancing their customer experience, strengthening their competitive edge and fueling their future growth,” said Rich Kiel, Managing Director and Head of Enterprise Sales at Backbase. “Our experience and understanding of the commercial banking industry has allowed us to provide the insights as well as the technology platform that EverBank needs as they look to further advance their commercial division.”

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