Avaloq & Quadient partner to enhance financial client communications

By Gloria Methri

Quadient, a global automation platform and Avaloq, a specialist in core banking and wealth management technology, have partnered to offer customer communications management (CCM) capabilities for the financial services industry. Avaloq has selected Quadient Inspire as its standard CCM solution and integrated it into the Avaloq platform.

Quadient Inspire enables organisations to create and deliver personalised, compliant customer communications across digital and traditional channels, all from a single, centralised platform. This partnership allows Avaloq to offer banks and wealth managers seamless access to Quadient Inspire’s CCM capabilities while ensuring regulatory compliance and integration with its platform.

“We are honoured to partner with Avaloq and proud to see Quadient Inspire recognised as a key solution for advancing customer communications management in the financial services industry,” said Ian Clarke, COO of Central Europe & International Operations at Quadient. “This collaboration reflects our companies’ commitment to innovation and delivering secure, efficient communication solutions that enhance the client experience. We look forward to supporting Avaloq with the reliability and scalability that Quadient Inspire offers.”

Avaloq provides software and services for banks and wealth managers, along with outsourcing solutions for banking operations. Serving clients across Europe, the Middle East, Africa and Asia, the platform integrates core banking, digital channels and investment management into a unified system. With high automation and straight-through processing (STP) rates, it optimises operational efficiency while freeing up resources for financial institutions to focus on delivering personalised service. Advanced integration capabilities allow Avaloq’s clients to seamlessly roll out new services and third-party applications, helping them stay at the forefront of innovation.

“We are delighted to welcome Quadient to the Avaloq community and to integrate Quadient Inspire as the standard CCM solution within our platform,” said Martin Büchi, chief technology officer at Avaloq. “With this partnership, we continue to strengthen our extensive partner ecosystem, providing robust solutions that enable our clients to adapt to market demands and deliver exceptional digital experiences.”