Atom Bank adopts Provenir platform to modernise credit risk decisioning

By Gloria Methri

UK-based Atom Bank has selected the Provenir AI Decisioning Platform to upgrade its credit risk decisioning and data orchestration processes.

The partnership will see Atom Bank apply the platform across its lending and savings operations, including residential mortgages, buy-to-let mortgages, secured business lending, and consumer savings. Provenir’s solution will support data orchestration and decisioning related to credit, fraud, and identity.

Atom Bank, which launched in 2016 as the U.K.’s first app-based bank, continues to build its digital-first banking infrastructure as part of ongoing efforts to support small businesses and individual borrowers.

“Atom bank provides simple, well-designed mortgages and savings products that deliver ease, speed and value right to your device. As our customer base and operations continue to grow, our adoption of Provenir’s AI Decisioning Platform will reduce the complexities of managing multiple risk decisioning platforms while supporting our commitment to exceptional customer experience,” said Chris Storey, Atom Bank’s Chief Commercial Officer. “Provenir demonstrated a deep understanding of what we were looking for in a modern, all-in-one decisioning and data solution that could scale to meet our growth plans.”

“We are proud to partner with Atom bank, which has quickly become one of the most innovative and successful challenger banks in the U.K.,” said Mark Collingwood, Provenir’s Vice President, Sales, for Europe. “Our AI-Decisioning Platform will help Atom bank achieve its business objectives and customer experience aspirations to support its goal of being ‘the most customer-centric bank on the planet.’”

Provenir’s AI Decisioning Platform brings together the power of decisioning, data, and decision intelligence to drive smarter decisions. This unique offering enables organisations to drive decisioning innovation across the entire customer lifecycle, resulting in enhanced customer experiences, best-in-class fraud prevention, seamless access to financial services, increased business agility, and more.