ApexEdge integrates with Payrailz to support credit union members and bank customers in their financial wellness journey

By Pavithra R

ApexEdge, a leader in active intelligence enablement building bill and subscription management solutions has announced its integration with Payrailz, a digital payments company offering advanced bill payment and money transfer solutions to banks and credit unions (CUs) across the United States. 

Through the partnership, Payrailz will leverage the ApexEdge active intelligence platform to deliver Billshark’s bill negotiation services to CUs and banks across the nation, supporting members’ and customers’ financial wellness journey by generating savings on their behalf. The integration provides an opportunity for CUs to enhance the member experience by offering meaningful cost savings to their membership bases. 

“The ability to proactively help members lower their bills is crucial for our clients, and even more so for our credit union clients. This value-added service shows members that their credit union cares. Doing the hard work of lowering bills for members helps credit unions demonstrate their value, ultimately strengthening member relationships,” said Kavita Singh, VP of AI Product Management at Payrailz.

The integration enables Payrailz’ bank branded native user experience to provide FI users with a convenient, targeted call to action to reduce their average bills without changing the provider or service. The partnership has allowed Payrailz’ clients to further enhance their relationships and increase member and customer savings. 

“Credit unions are hyper-focused on the quality of member service and few initiatives resonate more positively with members than the ability to help them save money on recurring monthly bills and improve their financial wellness over time. Payrailz is an industry leader in defining the digital member experience and the integration of our solutions further positions credit unions as innovative partners in their members’ financial lives,” said Michael Whitt, Head of Partnerships at ApexEdge. 

Founded in 2016, Payrailz is a digital payments company offering advanced payment capabilities and experiences including consumer and business bill pay, new account funding, P2P, B2B, B2C, external and internal transfers, and other related solutions to banks and credit unions.