Andrew Johnson Bank selects Wolters Kluwer to offer enhanced lending services

By Pavithra R

Tennessee-based Andrew Johnson Bank has selected Wolters Kluwer Compliance Solutions’ ComplianceOne, Vanceo Mortgage, and Online Applications offerings to help it streamline, automate and enhance its lending program capabilities.

ComplianceOne is a highly configurable loan origination solution and loan processing system that provides lenders access to a wide range of features they can choose and activate, depending on the needs of the business. Vanceo Mortgage is an easy-to-use software that creates a highly intelligent and compliant end-to-end loan origination workflow. It features a fully configured workflow engine and dashboard, providing lenders with a quick line of sight into critical, role-specific tasks in a loan workflow, with the ability to tailor workflow processes to a lender’s needs.

Wolters Kluwer Online Applications is a robust online application platform ready to become the bank’s fully branded digital sales channel. Online Applications for Mortgage Lending enables smaller lenders to engage new customers and generate new mortgage lending leads, in a virtual manner. Its companion offering, Online Applications for Consumer Lending, allows borrowers to begin the process to borrow money online for a wide range of collateralized and non-collateralized loan options including auto loans,  home equity lines of credit, signature loans, and many other consumer lending scenarios from the device of their choice.

“Increased consumer demand for online, digital banking transactions, combined with the impact of the pandemic, led to a realization that we needed to offer our customers the ease, speed and efficiencies of these kinds of digital offerings for day-to-day banking needs. We found the mix of these offerings and their ability to help integrate various components of loan origination and documentation very appealing and are pleased by our customers’ receptivity to these online capabilities,” said Brian Pate, Senior Vice President and Chief Credit Officer, Andrew Johnson Bank.

When used in conjunction with ComplianceOne and Vanceo, data flows through Online Applications seamlessly, enabling lenders to use borrower-entered information throughout the origination workflow, without duplicative data entry. Andrew Johnson Bank is leveraging these capabilities to tailor data collection for mortgage and consumer lending needs, manage its pipeline lending inquiries, and provide a more comprehensive array of digital, compliant offerings to its customers.

“We are honored to support Andrew Johnson Bank’s strategy to bring a whole new level of enhanced lending services to its customers with a tailored package of capabilities. Clearly, these offerings can help community banks markedly enhance day-to-day digital banking transactions, while providing the same localized customer experience that is the backbone for communities across the United States,” said  Steven Meirink, Executive Vice President and General Manager, Wolters Kluwer Compliance Solutions.

Wolters Kluwer Compliance Solutions, a part of Wolters Kluwer’s Governance, Risk & Compliance division, is a trusted provider of risk management, regulatory compliance solutions and services to U.S. banks, credit unions, insurers and securities firms. It helps FIs manage compliance obligations tied to loan and deposit origination transactions and workflows, manage risk, compliance and regulatory obligations, and gain insights to serve customers and grow their business.