back Back

American Express unveils new offers; adding value for card members and merchants

By Pavithra R

January 06, 2021

  • American
  • USA

American Express unveils new offers, adding value for Card Members and Merchants
Rachel Stocks, Executive Vice President, Global Premium Products and Benefits, American Express

American Express has announced the introduction of new offers for U.S. consumer, small business, small merchants and co-brand cardmembers, providing support to navigate through the impacts of the COVID-19 pandemic and plan for the road ahead.

“Last year, we moved quickly to support our Card Members by delivering relevant value and services to help them navigate the uncertainties of the pandemic. As a result, we saw incredible engagement across these offers, which drove increased loyalty and lower attrition levels than in 2019 across our Card Member base. As we start a new year, we’re continuing to find ways to elevate our Membership experience by adding new value to help our Card Members and small merchants make the most of their time spent at home, plan for the future, and help small businesses get back to business,” said Rachel Stocks, Executive Vice President, Global Premium Products and Benefits, American Express.

According to Amex Trendex, 79% of consumers surveyed say they have spent more time shopping online last year than ever before and 53% plan to spend more on online purchases in 2021 than in the past. Amex is offering:

Eligible U.S. consumer platinum card members with more value when they shop online, with new offers available through June 30, 2021. This include:

  • Up to $180 back on purchases made at eligible merchants with PayPal. 
  • Up to $1,700 in statement credits after they enroll in Amex Offers with select merchants.

U.S. Small Business Card Members will be offered extra support to help keep their businesses moving forward, including:

  • Up to 400,000 additional membership rewards points across Back-to-Business categories,
  • Up to $250 back on eligible business purchases

Support for U.S. small merchants’ growing digital presence, including:

  • 30% off social media management solutions from sprout social
  • New BigCommerce customers can get the first four months free for building an online store

American Express is also offering hotel, air and car rental offers for Card Members who are ready to travel. In the coming weeks, Amex and its Cobrand partners will be introducing new limited time offers for existing Consumer and Business Delta SkyMiles, Hilton Honors and Marriott Bonvoy Card Members with more details to be reveal soon.

“As the business landscape evolves, we’re focused on designing offers and solutions that give small businesses the continued support they need to navigate these uncertain times and come out stronger. With just over 82% of our U.S. Small Business Card Members getting back to business, we want to reward them with offers that make sense for their business right now – such as shipping and advertising – while also setting them up for the future,” said Courtney Kelso, Senior Vice President and General Manager, U.S. Commercial Card, Global Commercial Services at American Express.

Established in 1850, American Express is a global services company, providing customers with exceptional access to products, insights, and experiences that enrich lives and build business success. Recently, the firm added new enhancements to Early Pay in the U.S.

Previous Article

January 06, 2021

FSS teams up with Okay to offer authentication security for digital payments

Read More
Next Article

January 06, 2021

HSBC selects Silent Eight to boost compliance operations

Read More

IBSi Daily News Analysis

December 05, 2023


Why joining forces is key to boosting bankability and bridging climate finance gaps

Read More

IBSi FinTech Journal

  • Most trusted FinTech journal since 1991
  • Digital monthly issue
  • 60+ pages of research, analysis, interviews, opinions, and rankings
  • Global coverage
Subscribe Now

Other Related News


Neonomics & Carbon Centrum partner to limit CO2 emissions via open banking

Read More


Mangopay partners with Mondu for B2B BNPL

Read More


Arlanda Express partners with Trustly to streamline refund process

Read More

Related Reports

Sales League Table Report 2023

£1,500.00 / year

Know More
Global Digital Banking Vendor & Landscape Report Q2 2023

£1,500.00 / year

Know More
Wealth Management & Private Banking Systems Report Q3 2023

£1,500.00 / year

Know More
Next-Gen Debt Collection Systems Growing Importance of Collections Q4 2023

£500.00 / year

Know More
Treasury & Capital Markets Systems Report Q3 2023

£1,500.00 / year

Know More

IBSi Sales League Table

The industry acknowledged barometer of global banking technology vendor performance!
Get your copy now!
Get your copy now! IBSi Sales League Table 2023