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American Express launches first card bill PayID service in Australia on NPP

By Leandra Monteiro

March 24, 2023

  • American Express
  • American Express Card
  • AP
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American Express, PayID American Express in partnership with payments provider Cuscal, announced the launch of the first card bill PayID service in Australia on the New Payments Platform (NPP).

American Express Card PayID gives consumer and small business Card Members a faster, simpler and more secure way to repay charges on their American Express Card, directly from their bank account.

Adam Roberts, Vice President, Emerging Products and Partnerships at American Express said, “American Express Card PayID enables our consumer and small business American Express Card Members to maximise their payment terms and increase their spending power through repayments that are reflected on their accounts in less than a minute. This market-first innovation is possible as a result of the unprecedented industry collaboration that has led to the creation of the New Payments Platform and through our partnership with Cuscal.”

The NPP is managed by Australian Payments Plus (AP+), Australia’s domestic payments organisation. Katrina Stuart, General Manager, Business Payments, AP+ said, “We’re thrilled to see the American Express and Cuscal partnership drive innovation using the NPP to deliver clear benefits to consumers and small businesses. It’s this type of strategic and creative thinking that the NPP and PayID® were designed to enable and will help ensure Australia is at the forefront of a world class payments system.”

American Express has partnered with Cuscal and connected to their APIs, which will allow American Express Card Members to create a unique PayID that they can save as a payee in their bank’s digital banking channel. This means that when Card Members make a payment from their bank to their PayID it is routed in real-time to their American Express Card account via Cuscal, creating an instant and seamless payment and a better customer experience.

Bianca Bates, Chief Client Officer and Deputy CEO, Cuscal said, “We are really pleased to be working with American Express who were looking for innovative ways to leverage Cuscal’s capabilities that have been developed to support all types of bank and non-bank financial institutions and payment-centric organisations.”

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