Alkami expands with new digital platform

By Parth Prabhudesai

Alkami Technology has launched a new Digital Sales & Service Platform at the Alkami Co:lab 2026 event, introducing a unified solution for account opening, digital banking, and data-driven marketing.

The platform is live with several financial institutions and aims to streamline the entire account holder lifecycle — from onboarding and activation to engagement and growth — within a single, open-architecture system.

“The launch of the Alkami Digital Sales & Service Platform, delivered one year after the acquisition of MANTL, demonstrates strong product delivery momentum and marks the creation of a new category for financial institutions,” said Stephen Bohanon, founder and chief strategy officer at Alkami. “Our vision to create a unified platform that connects account opening, digital banking, and data-driven engagement across the entire account holder lifecycle is coming to life.”

The platform integrates capabilities from Alkami’s acquisitions, including MANTL and Segmint, to deliver a seamless and connected user experience. Financial institutions can now reduce friction between account origination and activation while improving early digital engagement.

Key features include streamlined digital banking registration, automated product package assignment based on Know Your Customer (KYC) data, and integrated account activation tools. The platform also introduces “Quick Apply,” enabling users to open additional accounts directly within the digital banking application.

According to Alkami, the platform also enhances brand consistency by allowing institutions to align account opening interfaces with their digital banking environments. This helps create a cohesive and trusted customer experience.

“The power of our unified platform lies in eliminating the data and experience silos that have long separated onboarding, digital banking, and data-driven marketing,” said Benjamin Conant, chief product officer at Alkami. “By bringing these capabilities together, financial institutions gain actionable insights across the entire account holder journey, enabling more personalized engagement and real-time growth opportunities.”

The launch comes amid rising demand for integrated financial technology solutions. Alkami noted that since acquiring MANTL, the number of institutions investing in all three core components—account opening, digital banking, and marketing—has increased more than fourfold.

With growing competition in the financial services sector, Alkami’s unified approach is designed to help institutions accelerate growth, improve operational efficiency, and build deeper customer relationships through a single, data-driven ecosystem.