back Back

Advanzia Bank selects Backbase to boost digital transformation; rolls out three new mobile apps

By Megha Bhattacharya

November 24, 2020

  • Advanzia Bank
  • Europe
Share

backbaseEuropean digital bank Advanzia today announced a collaboration with digital banking tech provider Backbase in a bid to boost digital transformation and optimise the customer experience. The companies stated that the partnership will include the implementation of Backbase-as-a-Service, which allows banks to develop and release new digital services.

Roland Ludwig, CEO of Advanzia commented,  “By introducing these digital, omnichannel solutions, Advanzia is transforming the entire enterprise platform into a state-of-the-art, holistic digital banking platform. The partnership with Backbase allows us to offer our customers a seamless experience across all touchpoints, spanning every product and every market we operate in. This will not only completely transform the customer experience, but will also provide us with the necessary technology and capabilities to respond quickly to future growth opportunities.”

The collaboration will enable Advanzia to implement a customer-centric, digital UX platform that covers the complete lifecycle of cardholders with the integration of all touchpoints. Advanzia also aims to include the harmonisation of all underlying business processes, enhanced data management and service partner integration. This provides the foundation to design and create mobile and web-based solutions through unified APIs. Three new mobile apps have gone live for Advanzia’s credit card customers in France (carte ZERO), Austria (free Mastercard Gold) and Spain (Tarjeta YOU), offering real-time transaction and available balance overview, monthly billing statements, customer authentication (SCA/PSD2 compliant), in-app validation of online transactions and biometric login using face ID and fingerprint.

Jouk Pleiter, CEO of Backbase added,  “We’re thrilled to be helping Advanzia on their digital journey, and to be helping them create a future roadmap so they can scale quickly and elevate the experience of their growing customer base. Our platform has given Advanzia the ability to build a single concept for a brand new app and then deploy it consistently across multiple markets, all while adapting to each specific set of local requirements. Our cloud based platform empowers banks to shift their focus to business value, so they can focus on responding to market needs and matching the expectations of digital-savvy consumers by delivering new services faster than ever.”

Previous Article

November 24, 2020

India’s FSS to expand market footprint in Saudi Arabia

Read More
Next Article

November 24, 2020

Latin America’s Mercado Libre taps AWS as its primary cloud provider

Read More






IBSi Daily News Analysis

UAE, money transfer

May 23, 2024

Advanzia Bank

By 2034, the digital remittance market is expected to reach $83.2bn, research reveals

Read More

IBSi FinTech Journal

  • Most trusted FinTech journal since 1991
  • Digital monthly issue
  • 60+ pages of research, analysis, interviews, opinions, and rankings
  • Global coverage
Subscribe Now

Other Related News

Today

Moroccan HPS acquires Ireland’s CR2 to bolster global expansion

Read More

Today

Newgen Software onboards Finastra to expand market reach

Read More

May 23, 2024

myTU launches Payouts API for businesses

Read More

Related Reports

Sales League Table Report 2023
Know More
Global Digital Banking Vendor & Landscape Report Q1 2024
Global Digital Banking Vendor & Landscape Report Q1 2024
Know More
Wealth Management & Private Banking Systems Report Q1 2024
Wealth Management & Private Banking Systems Report Q1 2024
Know More
IBSi Spectrum Report: Supply Chain Finance Platforms Q4 2023
Know More
Treasury & Capital Markets Systems Report Q1 2024
Know More

IBSi Sales League Table

The industry acknowledged barometer of global banking technology vendor performance!
Get your copy now!
close-link
Get your copy now! IBSi Sales League Table 2023