ACI Worldwide enables instant shopping anywhere with new Smart Engage Platform

By Edlyn Cardoza

ACI Worldwide, a leading provider of mission-critical, real-time digital payment software, recently introduced ACI Smart Engage, a unique mobile platform that enables merchants worldwide to deliver their goods and services to consumers directly on their phones. Location, voice, and image recognition technology are used to take shopping on the go to a whole new level.

With ACI Smart Engage, geolocation, scannable media and audio tags in television, print media and broadcast ads, posters, magazines, catalogues, window displays, and more enable the instant purchase of items around the clock with a single click, even on the go. Merchants can integrate the technology through their existing mobile applications.

“With ACI Smart Engage, merchants can reach customers through their phones, wherever they are, and every interaction can be turned into an opportunity,” said Debbie Guerra, Head of Merchant, ACI Worldwide. “ACI Smart Engage combines the in-store and online experience for consumers by addressing them on mobile through various media, including supermarket labels, restaurant menus or window displays. This increases real mCommerce sales through embedded one-click payments. With ACI Smart Engage, window shopping becomes a shopping reality!”

Merchants can add ACI Smart Engage to their existing mobile applications through the Smart Engage SDK APIs. As consumers spend more and more time on their phones, it proactively creates a seamless connection between consumers and brands and increases sales through ACI Smart Engage.

“Consumers are increasingly reaching for smartphones to make informed purchasing decisions. With Smart Engage, we empower retailers to engage these consumers at the right time, when they are most willing to buy, and enable them to buy with a single click. This promotes direct engagement between dealers and customers,” Guerra concludes.

ACI Smart Engage is part of ACI Omni-Commerce, a secure omnichannel payment processing platform with the flexibility to meet in-store, online and mobile merchant needs and with the scalability to deliver the shopping experiences customers want today and in the future.