Sandstone Technology and Market Harborough Building Society renew digital banking partnership

By Parth Prabhudesai

Market Harborough Building Society has extended its partnership with  Sandstone Technology for a further period of six years, marking over a decade of collaboration focused on digital transformation and customer-centric banking.

Since the partnership began in 2015, Sandstone Technology has supported the society in modernising its digital banking capabilities, streamlining customer onboarding processes, and reducing manual workloads. These initiatives have enabled customers to access banking services more conveniently while improving application turnaround times and operational efficiency.

The renewed agreement reflects a strong alignment between the two organisations and builds on a track record of innovation and service improvement. Market Harborough Building Society has also received industry recognition, including a high customer rating on Trustpilot and being named Best Building Society Savings Provider by MoneyComms in 2024.

Jennifer Harris, Chief Customer Officer at Sandstone Technology, said: “This extended partnership is a testament to the trust we have built and the outcomes we have delivered together. We are excited to continue working closely to push the boundaries of digital banking and deliver meaningful value to members.”

Annie Cossar, Chief Customer Officer at Market Harborough Building Society, added: “Sandstone Technology has demonstrated a deep understanding of our business and members. Their support has been instrumental in transforming how we serve our customers, making banking faster, simpler, and more accessible.”

Under the renewed agreement, both organisations will focus on enhancing next-generation digital experiences, including business account applications, further platform modernisation, and supporting the society’s growth and member retention strategies.

The extension highlights the growing importance of long-term technology partnerships in enabling financial institutions to remain competitive and responsive to evolving customer expectations and regulatory requirements.