Founded as a foreign trade bank, the Joint Stock Commercial Bank for Foreign Trade of Vietnam (Vietcombank) has evolved into a multi-sector bank that offers customers a wide range of financial Services. Vietcombank wished to leverage the best banking practices and advanced technologies on its digital transformation journey, with the target of becoming the
leading digital bank in the Vietnamese banking industry.

This case study discusses the successful implementation of the VCB CashUp project by Intellect Design Arena, which offers a rich product suite of transaction banking, including Digital Payments, Enhanced Liquidity Management, Supply Chain Finance, Virtual Accounts, Electronic Cash Collections & Receivables, Bill Payments, Host-to-Host services, and other advanced functions such as Information Reporting, Cash flow forecasting to meet the needs of all segments of their Corporate Customers – Large Enterprises, State Owned
Enterprises, Foreign Direct Investment, Financial Institutions.

With this implementation, Vietcombank achieved increased revenue through this initiative and improved its operational efficiency and customer experience. Since 2021, the bank has generated 55,000 billion VND/month and achieved a 500% increase in revenue.

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