First Citizens partners with NCR Atleos to expand ATM network

By Divya Shah

Why it matters: The partnership highlights how banks are increasingly using retail-based banking infrastructure to extend customer reach without investing in new branches. As consumers continue to demand seamless access to services across physical and digital channels, collaborations between banks, ATM providers and retailers are becoming an important strategy for improving convenience, reducing operational costs and enhancing customer engagement. 

First Citizens Bank has partnered with NCR Atleos to provide its customers with surcharge-free access to ATMs located in more than 2,000 Target stores across the United States. 

The rollout expands the bank’s ATM network, giving customers greater access to everyday banking services through participating Target locations nationwide. First Citizens debit card holders can use these ATMs without paying a surcharge fee to withdraw cash, check account balances and transfer funds between eligible linked accounts. 

The initiative is designed to provide customers with additional banking touchpoints beyond traditional branch locations, offering convenient access to essential services during regular shopping visits. 

Michael Wilson, Head of Wealth and Consumer Banking at First Citizens Bank, said, “The consumer banking experience needs to meet customers where they are through multiple channels, whether in person or digitally enabled. Having in-store accessibility is a practical extension of the convenience and service our customers expect from First Citizens.” 

With the addition of the Target ATM network, First Citizens customers now have surcharge-free access to more than 2,000 ATMs alongside the bank’s branch locations across the country. 

The expanded ATM footprint forms part of the bank’s broader efforts to enhance the customer experience through increased accessibility and convenience. The move reflects a growing trend among financial institutions to strengthen physical and self-service banking channels while complementing digital banking offerings. 

By leveraging NCR Atleos’ ATM infrastructure within Target stores, First Citizens aims to provide customers with easier access to cash and account services in high-traffic retail locations, supporting a more flexible banking experience.