Razorpay modernises NetBanking with NBBL

By Milan Rojan

Razorpay has partnered with NPCI Bharat BillPay Limited (NBBL) to launch Banking Connect, a mobile-first NetBanking solution designed to simplify digital payments for businesses and consumers by replacing fragmented bank integrations with a unified platform.

The collaboration has been developed to modernise NetBanking for high-value transactions, including education fees, insurance premiums, investments, government payments and business invoices. Through a single interoperable rail, Banking Connect has enabled merchants to access participating banks without maintaining multiple individual integrations, reducing operational complexity and accelerating deployment.

The platform has introduced two new payment journeys. An intent-based flow has allowed customers to complete payments directly through their mobile banking applications, eliminating the need to log into browser-based NetBanking portals. A QR-based option has also enabled users initiating payments on desktop devices to securely complete authentication using their smartphones.

For merchants, the solution has streamlined settlement, reconciliation, refunds and payment routing through a standardised NBBL infrastructure. The model has also been designed to expand bank coverage while reducing activation timelines and improving payment completion rates by minimising customer drop-offs during checkout.

According to Razorpay, Banking Connect aims to combine the trust associated with NetBanking with the convenience of modern digital payment experiences, providing businesses with a more efficient and scalable payment infrastructure.

The company said the platform has been built to support faster mobile-first payment journeys while maintaining the direct bank-to-bank transfer model preferred for high-intent transactions.

The launch has reflected ongoing efforts across India’s payments ecosystem to enhance established payment methods through interoperable infrastructure and mobile-first experiences. As digital commerce has continued to expand, financial technology providers have increasingly focused on reducing friction at checkout while improving operational efficiency for merchants and delivering a more seamless payment experience for consumers.

Banking Connect has represented another step in the evolution of India’s digital payments infrastructure, supporting broader adoption of modernised NetBanking services.