Capital.com taps Duco to automate reconciliation at scale

By Vriti Gothi

Capital.com has partnered with operational data automation provider Duco to modernise and automate its client and payment reconciliation processes, as online trading platforms face growing operational and regulatory complexity.

Under the agreement, the global FinTech group will deploy Duco’s AI-powered reconciliation platform to manage rising data volumes across its multi-jurisdictional operations. The implementation is aimed at strengthening Capital.com’s control environment, improving operational efficiency and reducing risk as the company expands into new markets.

Reconciliation has become an increasingly critical function for online trading platforms as they scale internationally, reflecting a proliferation of payment methods, counterparties and regulatory obligations. Across the FinTech sector, automation is being positioned as a necessary response to these pressures, enabling firms to maintain auditability and operational resilience while supporting growth.

Duco’s platform is designed to process complex and diverse data sets, offering flexibility as firms adapt to new asset classes, payment flows and regulatory regimes. For Capital.com, the deployment is intended to serve as a foundational element of a scalable operational infrastructure capable of supporting sustained international expansion.

“As we continue scaling our multi-jurisdictional business, establishing a strong reconciliation capability, deployable for a wide array of use cases and regional requirements, will be vital,” said Rupert Osborne, chief executive officer of Capital.com UK. “Duco has proven to be a flexible, forward-looking partner who can meet our needs both today and into the future.”

Michael Chin, chief executive officer of Duco, said, “Reconciliation is not just a task, but a strategic capability,” he said. “We’re proud to support their operations with automation and strategic AI capabilities that deliver transparency, control and the flexibility to grow across markets and regulatory regimes.”

The collaboration reflects a wider trend across FinTech and capital markets towards AI-driven operational automation, as firms seek to balance rapid expansion with tighter controls and increasing regulatory scrutiny.