NPST launches Bank-in-a-Box digital banking platform

By Vriti Gothi

Network People Services Technologies Limited (NPST) has launched a new digital banking platform aimed at addressing long-standing technology and service delivery gaps faced by small, mid-sized, and co-operative banks in India.

The solution, branded Bank-in-a-Box, is positioned as a unified, ready-to-deploy digital banking and payments suite that enables banks to roll out end-to-end digital services within eight to twelve weeks. The launch comes as many regulated financial institutions continue to struggle with legacy core systems, fragmented technology stacks, and rising customer expectations for real-time, digital-first services.

As digital adoption accelerates across India’s banking ecosystem, smaller institutions have found it difficult to match the speed and breadth of offerings provided by larger banks and FinTechs. NPST’s platform seeks to close this gap by consolidating payments, merchant acquiring, compliance, and customer-facing services into a single, integrated framework.

The Bank-in-a-Box platform combines UPI and IMPS payments processing with merchant acquiring capabilities across offline channels such as QR codes and soundboxes, as well as online services including pay-ins, payouts, and interoperable autopay. It also integrates an AI-driven RegTech layer for merchant risk assessment, fraud monitoring, and dispute resolution—areas that have become increasingly critical amid growing digital transaction volumes.

At the customer interface level, the platform includes an omnichannel banking super app offering more than 400 services, spanning account management, credit, bill payments, commerce, and ticketing. This approach allows banks to offer a unified digital experience without building multiple applications or managing separate vendors.

NPST said the platform’s plug-and-play architecture is designed to significantly reduce deployment and integration timelines. While select services can be activated immediately, more complex implementations have seen timelines reduced by up to 60%, enabling faster go-to-market for partner banks.

Deepak Chand Thakur, Chairman and Managing Director, NPST, said, “Bank-in-a-Box is a low-cost, high-performance, and fully compliant solution designed to serve over two thousand regulated entities across the BFSI sector, including banks, PPIs, NBFCs, and payment aggregators. It also meets the agile needs of more than one hundred thousand FinTechs that rely on banking partnerships to scale. By the end of this financial year, we aim to onboard more than twenty tenants across multiple product lines, strengthening our SaaS based revenue model within the TSP segment and expanding access to the Bank-in-a-Box platform.”