Credolab and ZOLOZ team up to boost digital fraud protection

By Vriti Gothi

Credolab has partnered with ZOLOZ, to transform digital identity verification and fraud prevention for banks, FinTechs, and digital platforms worldwide.

As financial institutions accelerate their digital transformation agendas, the industry continues to face an unprecedented increase in fraud. Alloy’s 2025 State of Fraud Report notes that 60% of financial institutions recorded a rise in fraudulent activity over the past year, driven by identity theft, account takeovers, and credit card fraud. The report, referencing Federal Trade Commission figures, underscores the severity of the challenge: consumers lost more than $12.5 billion to fraud in 2024, a 25% year-on-year increase. Furthermore, the LexisNexis True Cost of Fraud Study revealed that U.S. financial institutions now absorb $5.75 in related costs for every $1 of fraud. Against this backdrop, institutions are under intense pressure to strengthen risk-mitigation frameworks while ensuring customer onboarding remains quick, intuitive, and secure.

The collaboration between Credolab and ZOLOZ integrates ZOLOZ’s AI-driven digital identity verification with Credolab’s privacy-preserving behavioural intelligence and device-metadata analytics. The joint solution enhances early-stage risk detection and reduces friction across the onboarding journey, enabling financial institutions to approve legitimate customers faster while identifying and preventing fraudulent activity with greater precision.

“This collaboration bridges two essential layers of digital trust: who the user is and how they behave,” said Michele Tucci, Chief Strategy Officer and co-founder of Credolab. “By combining ZOLOZ’s identity verification with our behavioural intelligence, lenders can identify risk earlier in the user journey, reduce fraud losses, and create a frictionless onboarding experience for legitimate customers.”

“At ZOLOZ, our mission is making trust simple. Through our partnership with Credolab, we aim to help more companies implement reliable digital identity verification—making services more accessible and trustworthy for everyone,” said William Yao, CTO of ZOLOZ.

Both organisations share a commitment to advancing a more secure, inclusive, and intelligent digital financial ecosystem. Credolab’s analytics platform has processed more than 650 million datasets globally, enabling clients to improve credit-approval rates by up to 20% while reducing default losses by 15%. ZOLOZ’s digital identity technology is trusted by leading financial institutions and digital platforms across Asia and international markets.