HSBC taps Juspay to build future-ready payments infrastructure

HSBC has partnered with Juspay to develop a comprehensive, future-ready acquiring platform designed for digital-first and globally scaling merchants.

This initiative marks a significant milestone in the evolution of acquiring services, integrating HSBC’s institutional scale and international network with Juspay’s deep technological expertise to create a unified, full-stack acquiring ecosystem. The new platform is set to redefine merchant acquiring by offering seamless connectivity, enhanced reliability, and unmatched agility in payment processing.

At its core, the platform consolidates the entire payment value chain spanning checkout, transaction processing, smart routing, risk management, chargebacks, reconciliation, and settlement into a single, cohesive stack. This holistic design enables HSBC to provide merchants with an end-to-end acquiring experience comparable to that of the most advanced digital acquirers, while maintaining the trust, compliance, and resilience of a global banking leader.

Merchants stand to benefit from improved payment success rates, streamlined integration across multiple payment methods, optimised costs, and near-perfect reliability. The solution empowers digital businesses to scale confidently across markets, supported by HSBC’s global footprint and Juspay’s intelligent, modular architecture.

“The acquiring platform we’re building with Juspay is a full-stack, future-ready solution that meets the fast-changing needs of today’s payments landscape. This all-in-one solution removes the complexities of managing multiple payment methods for our clients, allowing them to focus their time and energy on growing their businesses,” said Lewis Sun, Global Head of Domestic and Emerging Payments, HSBC.

“We’re excited to partner with HSBC and set a new benchmark for acquiring by demonstrating how banks and Fintechs can co-create high-performance, future-ready infrastructure,” said Sheetal Lalwani, Co-Founder and COO of Juspay. “Together, we are building a platform that bridges institutional scale with the agility of modern technology.”

Designed for speed, flexibility, and resilience, the platform underscores HSBC’s commitment to innovation and its strategic vision of enabling seamless, secure, and scalable payment experiences. By combining the credibility and reach of a global bank with the technical sophistication of a Fintech innovator, the partnership positions HSBC and Juspay at the forefront of digital payments transformation.