ClaimSorted raises $13.3m to reinvent insurance claims

By Vriti Gothi

ClaimSorted has raised $13.3 million seed funding round, led by Atomico, with participation from Eurazeo, Y Combinator, firstminute capital, Start Ventures Capital, and a network of senior insurance industry investors.

Founded to address the persistent inefficiencies in insurance claims, ClaimSorted was born from the founders’ own experience running an insurance business. Co-founders Pavel Gertsberg and German Mikulski repeatedly encountered delays, inconsistent service, and suboptimal claims management while working with traditional third-party administrators (TPAs). These operational bottlenecks eroded both customer trust and profitability.

“Ask anyone in insurance where the weakest link is, and most will point to claims TPAs,” said Pavel Gertsberg, Founder and CEO of ClaimSorted. “We saw the claims process being painfully slow. Mistakes made by TPAs that should’ve been caught early ended up eating our entire profit margin. So, we decided to build something better.”

The founders recognised that while marketing and underwriting are important, the defining moment for customers occurs during a claim—whether it’s a vehicle breakdown, job loss, or property damage. Claims represent the industry’s moment of truth, yet traditional TPAs often fall short at this critical touchpoint.

“By combining a market-leading claims team with a suite of embedded AI agents, we’re able to provide policyholders with a five-star experience, settle claims three times faster than traditional TPAs, and help insurers save millions,” continued Gertsberg.

ClaimSorted has spent the past year assembling a team of industry veterans from leading insurers including Hiscox, Lemonade, AXA, Hartford, and Liberty Mutual. This expertise has been integrated into ClaimSorted’s proprietary AI-enabled platform, creating a next-generation solution Claims TPA 2.0.

“Insurers don’t want yet another AI claims platform with an ambiguous value proposition. They want an end-to-end service that simplifies claims, supports customers when it matters most, and safeguards profitability,” said Andreas Helbig, Partner at Atomico. “ClaimSorted is delivering exactly that: faster, higher-quality claims resolution that increases policyholder NPS by over 10 points, while generating measurable cost efficiencies. It’s rare to see such a clear and compelling ROI.”