Eurasian Bank adopts Diebold Nixdorf ATM upgrade

By Vriti Gothi

The pilot deployment, completed on a DN Series® 450V cash recycler running Microsoft® Windows 11®, marks a significant step forward in Eurasian Bank’s digital transformation strategy. Installation and services were delivered in partnership with BS/2, Diebold Nixdorf’s licensed regional partner in Central Asia.

VCP-Lite 7 has been purpose-built for flexibility, stability, and regulatory compliance in the next era of self-service banking. Operating on Windows 11 with long-term support until 2034, the platform leverages industry-standard protocols and modern APIs to simplify connectivity with self-service networks. Its web extensions also allow for seamless alignment with digital channels, enabling banks to deliver a unified, multichannel customer experience across devices.

With VCP-Lite 7, Eurasian Bank is transforming its ATM network into an advanced digital touchpoint. By combining intuitive states-and-screens architecture with enhanced security and performance, the solution enables faster service, easier upgrades, and greater resilience in day-to-day operations.

Galym Tabyldiev, Managing Director of the Cards and Payments Business Unit at Eurasian Bank, said, “Implementing the VCP-Lite 7 transforms every ATM into a smart assistant, delivering enhanced performance, stronger security and a more intuitive user experience. This cutting-edge upgrade brings new self-service capabilities and an elevated level of convenience for our customers. For Eurasian Bank, it represents a major milestone in our ongoing digital transformation journey.”

Charisma Mahajan, Director, Partner Business at Diebold Nixdorf, said, “We are excited to continue our strong partnership with Eurasian Bank. Their proactive implementation of VCP-Lite 7 and Windows 11 on an easy-to-service DN Series cash recycler demonstrates their commitment to innovation and providing a superior customer experience. The turnkey functionalities of VCP-Lite 7 ensure easy operation, maintenance and upgrades, perfectly aligning with Eurasian Bank’s strategy to advance its digital initiatives.”

By adopting VCP-Lite 7, Eurasian Bank is positioning itself at the forefront of Central Asia’s financial services market, offering customers a next-generation self-service banking experience underpinned by reliability, compliance, and innovation. This implementation underscores the strategic importance of ATM modernisation as banks align with shifting consumer expectations and the broader digital banking ecosystem.