Backbase drives digital banking platform for Libyan Islamic Bank

By Vriti Gothi

Backbase has launched a digital platform for the Libyan Islamic Bank (LIB). The launch marks Backbase’s first deployment in the country, underscoring its strategic expansion across North Africa and reaffirming its commitment to advancing inclusive, future-ready digital banking.

Guided by its ambition to set new standards in customer experience, Libyan Islamic Bank has redefined its operating model around speed, flexibility, and accessibility, partnering with Backbase to accelerate its digital transformation. The initiative is designed to place customers firmly at the centre of the bank’s services, combining innovative technology with Shariah-compliant values to meet the growing demand for secure, intuitive, and reliable financial services in Libya.

“This is a proud moment for us. With Backbase, we are transforming banking for our customers, bringing financial services closer to them with the convenience, security, and accessibility of world-class digital banking,” said Mohamed Almabrok, Digital Banking Platform Project Manager, Libyan Islamic Bank.

The new mobile app now offers Libyan customers a redesigned experience for managing their daily finances. It enables secure logins, real-time transaction monitoring, internal transfers, and personalised self-service capabilities, all within a clean and user-friendly interface. Customers can also send instant payments, use in-app messaging, and access a branch and ATM locator. In a major step forward for Libya’s financial ecosystem, Libyan Islamic Bank has become one of the first banks in the country to integrate with LYPAY, the Central Bank of Libya’s instant payments service. This integration demonstrates the agility of the Backbase platform in aligning with emerging regulatory frameworks and national infrastructure developments.

“The successful launch of Libyan Islamic Bank’s digital platform is setting new standards for digital-first experiences. It reflects the bank’s ability to lead and evolve in Libya’s rapidly changing financial sector,” said Aymen Daoud, Regional Vice President for Africa, Backbase.

The launch was enabled through a close collaboration with OneTech Business Solutions (OTBS), Backbase’s regional implementation partner. With deep expertise in digital deployment, OTBS ensured the platform was adapted to the Libyan market and its regulatory environment, providing a scalable foundation for long-term transformation.