Zopa taps Thought Machine to launch current account ‘Biscuit’

By Vriti Gothi

Zopa Bank has partnered with Thought Machine to launch its flagship current account, Biscuit, introducing a next-generation banking experience to the UK retail market.

Powered by Thought Machine’s core banking engine, Vault Core, Biscuit represents a new frontier in everyday banking, combining advanced technology with a customer-centric design to deliver a fast, intuitive, and seamless digital experience. The partnership has enabled Zopa to compress product development timelines significantly, moving from beta testing in September 2024 to a full market launch by June 2025.

By integrating Vault Core at the foundation of its banking infrastructure, Zopa is eliminating the limitations of legacy systems, gaining a future-proof platform capable of hyper-configurable product development, real-time data processing, and horizontal scalability. The launch of Biscuit not only signals Zopa’s entry into the current account space but also reflects its broader ambition to challenge incumbents by delivering consistent value and simplicity across its portfolio.

Thought Machine was selected for its proven ability to deliver high-performance, modern banking infrastructure trusted by global institutions such as Lloyds Banking Group, Standard Chartered, and Intesa Sanpaolo, alongside digital challengers like Atom bank, C6, and Trust Bank. Vault Core’s developer-friendly architecture and composable design allow Zopa to rapidly prototype, launch, and iterate on products without the friction of traditional systems.

Merve Ferrero, Chief Strategy Officer at Zopa Bank, said, “Stepping into everyday banking is a natural next step in Zopa’s mission to build the Home of Money for its customers. We believe that British consumers deserve better than having to constantly chase deals and accept complexity or a poor experience. All our products are designed to provide good value and ease, and our new bank account is another great example of this philosophy. Partnering with Thought Machine, whose market-defining technology sits at the core of this strategy, puts us in the perfect position to lead the market.”

Paul Taylor, CEO and founder of Thought Machine, said, “Zopa Bank is on a remarkable trajectory doubling profits, expanding its offering, and delivering a bank built on operational excellence and outstanding customer service. Their deep understanding of technology’s strategic role is what sets them apart. Zopa Bank moves fast and sets the pace, and we’re proud to be powering their journey.”